THI CAM THOA DO
Arncliffe,New South Wales
Summary
Experienced in General Accounting including Financial and Cost Accounting, Payroll, preparation of Tax reports, Depreciation, Bookkeeping. Credit Control, Account Receivable and Account Payable. NDIS Support worker/ Social carer: working and supporting NDIS participants in aged care and disability. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
12
12
years of professional experience
Work History
co-founder
Applied Socare Pty Ltd
11.2021 - Current
- Payable and receivable Accounts management, Admin managements, Payroll management, Operation and planning managements, Marketing business management, Staff management, Client management
- Increased company revenue by developing and implementing innovative marketing strategies.
- Implemented data-driven decision-making to optimize business performance and drive growth.
- Represented organization at industry conferences and events.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Operations Manager
Wautier Carpets
11.2023 - 02.2024
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Social Carer
Like Family Pty Ltd
06.2019 - Current
- Supporting and providing assistant for Like Family clients and NDIS participants.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored clients' overall health and well-being and noted significant changes.
- Coordinated closely multidisciplinary team members like occupational therapists, physical therapists and registered nurses ensuring comprehensive care.
- Built strong relationships with clients to deliver emotional support and companionship.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Delivered services to customer locations within specific timeframes.
- Assisted patients with daily living activities, promoting independence and dignity.
Intern Assistant Accountant
Platinum Accounting Australia
01.2018 - 07.2018
- Recording bank transactions, processing monthly bank reconciliation using MYOB, Credit Card processing, Account Payable and Receivable, Inventory Processing and End Year Stock Take & Adjustment, Cost Centre Reporting, Business Activities Statement (BAS) Payroll (PAYG withholding)
Internship Student
Maximum Pty Ltd
10.2016 - 01.2017
- Providing support to Manager in organising events focused on Mobile Apps, conducting surveys at events, undertaking office work including dealing with customers, answering enquiries, meeting with potential clients and follow ups
- Collaborated with senior management on new initiatives to build confidence.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
Accountant
Vietnam Joint Stock Commercial Bank for Industry & Trade
01.2013 - 04.2015
- Generated financial reports, analysed and monitored costs, managed payroll, prepared monthly tax reports, prepared quarterly performance reports, performed Accounts Payable function, monitored assets and performed annual stocktakes
- Used advanced software to prepare documents, reports, and presentations.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Conducted thorough internal audits to identify discrepancies, recommend corrective actions, and ensure adherence to established policies and procedures.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained integrity of general ledger and chart of accounts.
- Provided journal entries and performed accounting on accrual basis.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
Accountant
Dai Viet Huong Cosmetics
01.2012 - 01.2013
- Reconciled product sales with promotional activities, performed credit control function, developed and presented weekly financial statements to management
- Assisted in the development of financial forecasts based on historical trends and current market conditions, supporting strategic planning initiatives within the organization.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported department objectives by participating in cross-functional projects with other departments as needed.
Retail Business Owner
Xuan Lam Jewelry Pty Ltd
02.2019 - 05.2022
- Introduced new methods, practices, and systems to reduce turnaround time.
- Enhanced employee morale by creating opportunities for growth through training programs focusing on skill development.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Launched an e-commerce platform to reach new customers and increase overall revenue.
- Reported issues to higher management with great detail.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
MBA - Financial Services Marketing Operations
Macquarie Graduate School of Management
North Ryde, NSW07.2018
Bachelor of Accounting - Accounting
Can Tho University
01.2011
Skills
- Media Relations
- Adaptable and Flexible
- Process Improvement
- Change and Growth Management
- Process Improvements
- Regulatory Compliance
- Account Management
- Customer Relationship Management (CRM)
- Profit and Loss Management
- Customer Relations
- Business Administration
- Financial Administration
Volunteer Experience
- Was part of the student organisation at the university that organised various events to:
- Encourage people to support various Environmental activities such as organising picking up Litter events around university campus as a part of clean campus drive.
- Door to door leaflet drops, awareness drive and campaign on healthcare particularly related to mosquito borne diseases.
- Educating locals around university area on causes of growth of mosquitos, diseases they carry and measures mosquito control.
References
Will be provided upon request
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
Operations Manager
Wautier Carpets
11.2023 - 02.2024
co-founder
Applied Socare Pty Ltd
11.2021 - Current
Social Carer
Like Family Pty Ltd
06.2019 - Current
Retail Business Owner
Xuan Lam Jewelry Pty Ltd
02.2019 - 05.2022
Intern Assistant Accountant
Platinum Accounting Australia
01.2018 - 07.2018
Internship Student
Maximum Pty Ltd
10.2016 - 01.2017
Accountant
Vietnam Joint Stock Commercial Bank for Industry & Trade
01.2013 - 04.2015
Accountant
Dai Viet Huong Cosmetics
01.2012 - 01.2013
MBA - Financial Services Marketing Operations
Macquarie Graduate School of Management
Bachelor of Accounting - Accounting
Can Tho University
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