Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thidabortey Prum

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Overview

2
2
years of professional experience

Work History

Retail Cashier

Harvey Norman
03.2022 - 08.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Increased sales by offering advice on purchases and promoting additional products.

Grocery Team Member

Alexander Fruit Market
09.2022 - 05.2023
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Retrieved items for customers and verified prices.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.

FOH Team Member

Subway
12.2022 - 07.2023
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.


Store Team Member

Coles Supermarket
06.2023 - 02.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Collaborated with team members to complete large-scale projects efficiently during overnight shifts or peak seasons.

Education

Bachelor of Accounting -

Kaplan Business School
10.2025

Skills

  • Workplace Safety
  • Team Cooperation
  • POS Software
  • Store maintenance
  • Reliability and punctuality
  • Cash Handling Accuracy
  • Customer Service
  • Cleanliness and hygiene

Timeline

Store Team Member

Coles Supermarket
06.2023 - 02.2024

FOH Team Member

Subway
12.2022 - 07.2023

Grocery Team Member

Alexander Fruit Market
09.2022 - 05.2023

Retail Cashier

Harvey Norman
03.2022 - 08.2022

Bachelor of Accounting -

Kaplan Business School

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Thidabortey Prum