Thien Tran
Upper Coomera,QLD
Summary
Experienced waiter with over two years in a Mexican restaurant and a renowned coffee chain. Proficient in menu knowledge, adept at delivering excellent service, and skilled at up-selling. Demonstrated ability to handle high-pressure situations and work as a team player. Committed to maintaining hygiene and adhering to safety protocols. Strong communication and interpersonal skills for exceeding customer expectations.
Overview
4
4
years of professional experience
Work History
Waiter
District Federal Restaurant
08.2022 - 08.2023
-Taking customer orders in a time manner
-Offering recommendations and providing customers with daily specials options
-Working closely within the kitchen team to ensure correct meals are delivered
-Setting up and coordinating a range of specials events and promotions these to increase revenue
-Ensuring the delivery of efficient service and prompt serving of all food courses and alcoholic beverages
Waiter
Trung Nguyen Coffee
07.2019 - 03.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Delivering food and drinks to three different floors within the building, ensuring both speed and accuracy.
Education
Bachelor of Arts - Psychology
Van Lang
Ho Chi Minh City, Viet Nam12.2022
Skills
- Order Accuracy
- Food Spoilage Prevention
- Food Safety Understanding
- Order Management
- Food Inspection
- Handing cash
Timeline
Waiter
District Federal Restaurant
08.2022 - 08.2023
Waiter
Trung Nguyen Coffee
07.2019 - 03.2020
Bachelor of Arts - Psychology
Van Lang