Summary
Overview
Work History
Education
Skills
Football (Soccer), Manchester United
Languages
Timeline
Generic

Elefthierry Grigoriadis

Sydney,NSW

Summary

Proactive Service Coordinator with extensive experience in client communication, issue resolution, and accurate recordkeeping. Skilled in coordinating service activities, managing inventory levels, and supporting electrical work. Offering strong problem-solving abilities and a dedication to driving client satisfaction and operational efficiency. Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization. Endless amounts of confidence will take risks and will always wear it.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Service Coordinator

ARA Building Services
07.2023 - Current
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Communicated with clients and service providers to provide updates on work progress.
  • Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
  • Prepared reports on service performance metrics and key indicators for management review.
  • Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
  • Assessed customer needs and developed solutions to meet needs.

Electricians Assistant

Sega Electrical Pty Ltd
06.2022 - 05.2023
  • Kept equipment clean and well-maintained for optimal performance at job sites.
  • Organized hand tools, power tools and tool pouches for electrical team.
  • Performed basic and semi-skilled electrical work under direction of electrician.
  • Tested and replaced system components like outlets and switches as part of preventive maintenance program.
  • Assisted with electrical work by running conduit and pulling wire.

Receptionist

Mihalatos & Associates
08.2021 - 01.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.

Education

Hunters Hill High School
Hunters Hill, NSW
02.2018 - 05.2022

Skills

  • Telephone communication
  • Accurate Recordkeeping
  • Client Advocacy
  • Notetaking and documentation
  • Team Leadership
  • Team building
  • Communication
  • Never gives up
  • Always gives 100 percent
  • Not scared to make a mistake

Football (Soccer), Manchester United

Die hard football fan, watch games around the world. Like to study players analyse them. Manchester United is my passion even though they cause me a lot of pain.

Languages

English
Native or Bilingual
Greek
Professional Working

Timeline

Service Coordinator

ARA Building Services
07.2023 - Current

Electricians Assistant

Sega Electrical Pty Ltd
06.2022 - 05.2023

Receptionist

Mihalatos & Associates
08.2021 - 01.2022

Hunters Hill High School
02.2018 - 05.2022

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Elefthierry Grigoriadis