Thi Hai Van Tran
Sales Representative
Newton,SA
Summary
Hardworking and passionate job seeker with strong organizational skills and strong reliability. I work very well in teams and also am able to manage and work productively on my own if required. I am a fast learner that will be able to adapt and exceed in any position.
I am a very positive and happy person that will try and boost team morale, with my optimistic attitude and your confidence in myself, i believe i would be a great asset to your business.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Nail Technician
Crystal Nails
Kensington And Norwood, SA
08.2022 - 11.2022
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Kept tidy and organized area to comply with cleanliness standards.
- Communicated effectively with management concerning important customer issues.
- Completed consultations with spa guests to determine nail care needs.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Oversaw schedule to manage appointments of new and existing clients.
- Offered advice and recommended products to improve and maintain nails.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Grew repeat client base through effective marketing and customer service.
- Collaborated with other members of salon staff to provide amazing client experience.
- Demonstrated dynamic customer service by responding to customer inquiries.
Nail Technician
Lacquer Nails
Kensington And Norwood, SA
12.2021 - 04.2022
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Completed consultations with spa guests to determine nail care needs.
- Kept tidy and organized area to comply with cleanliness standards.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Oversaw schedule to manage appointments of new and existing clients.
- Offered advice and recommended products to improve and maintain nails.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Cleaned and sanitized tools and equipment before each client.
- Assisted customers in selecting and applying appropriate nail colors.
- Offered personalized services according to needs and preferences.
- Collaborated with other members of salon staff to provide amazing client experience.
- Educated clients on proper use of salon products.
- Practiced highest standards of sanitation and sterilization of salon equipment.
Sales Representative
Tan Nguyen Phuoc PTY LTD
Vietnam
10.2012 - 07.2021
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Negotiated contracts with clients and developed relationships with key personnel.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Developed, maintained and utilized diverse client base.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Achieved or exceeded company-defined sales quotas.
- Recorded accurate and efficient records in customer database.
- Built diverse and consistent sales portfolio.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Met existing customers to review current services and expand sales opportunities.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Quoted prices, credit terms and other bid specifications.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
Degree of Associate - Business Administration
The Saigon College For Art Culture And Tourism
Ho Chi Minh, Vietnam 09.2008 - 09.2011
Skills
Sanitation procedures
undefinedTimeline
Nail Technician
Crystal Nails
08.2022 - 11.2022
Nail Technician
Lacquer Nails
12.2021 - 04.2022
Sales Representative
Tan Nguyen Phuoc PTY LTD
10.2012 - 07.2021
Degree of Associate - Business Administration
The Saigon College For Art Culture And Tourism
09.2008 - 09.2011
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