Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thi Hoa Ho

Bankstown

Summary

Dedicated and detail-oriented professional with extensive experience in administration, bookkeeping, and customer service. Skilled in Microsoft Office and Xero with a strong background in ticket sales and office support. Proven ability to manage financial records, support business operations, and deliver high-quality service.

Overview

14
14
years of professional experience

Work History

Administrator & Bookkeeper

Global Link Supply Pty Ltd
01.2018 - 01.2025
  • Managed daily bookkeeping tasks including accounts payable, receivable, and bank reconciliations, Payroll using Xero.
  • Prepared and maintained financial records and supported reporting requirements.
  • Coordinated office administration tasks, including scheduling, correspondence, and document management.
  • Assisted management with business operations and supplier communications.

Ticketing Agent

Vietnam Airlines
01.2011 - 01.2018
  • Sold airline tickets and provided booking support to customers.
  • Handled customer inquiries, payments, and ticket amendments with professionalism.
  • Ensured accuracy in booking systems and compliance with airline policies.
  • Delivered high-quality customer service, contributing to repeat business and customer satisfaction.

Education

Bachelor's Degree - Business Administration

Ho Chi Minh University Industrial
Ho Chi Minh, Viet Nam
01-2011

Skills

  • Microsoft Office (Word, Excel, Outlook)
  • Xero Accounting Software
  • Bookkeeping & Accounts Management
  • Customer Service & Sales Support
  • Administrative Coordination
  • Data Entry & Reporting

Languages

English
Professional Working

Timeline

Administrator & Bookkeeper

Global Link Supply Pty Ltd
01.2018 - 01.2025

Ticketing Agent

Vietnam Airlines
01.2011 - 01.2018

Bachelor's Degree - Business Administration

Ho Chi Minh University Industrial

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Thi Hoa Ho