Thi Hoai Thu Nguyen
Melbourne,Vic
Summary
• Dynamic and adaptable Waitress with a proven track record at Okami Japanese Restaurant, where I excelled in high-pressure situations, ensuring top-notch customer service and maintaining a clean, welcoming environment. Demonstrated exceptional team collaboration and customer service skills, adept at creating positive guest experiences and handling diverse event setups.
• Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Waitress
Okami Japanese Restaurant
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Grade 11 - High School
Acknowledge Education
Melbourne, VICSkills
- Customer Services
- Greeting guests
- Team Collaboration
- Allergy awareness
- High Energy and Stamina
- Adaptable and Flexible
- Warm and Friendly
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Waitress
Okami Japanese Restaurant
02.2024 - Current
Grade 11 - High School
Acknowledge Education
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