THI HONG AN CAO

• Work on preps list in every morning shift to distribute to kitchen hands for the preparation.
• Maintained well-organized mise en place to keep work consistent.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Always make sure food and all ingredients are out of the danger zone.
• Placed orders to restock items before supplies ran out.
• In service hours, mainly work at the pass position and help other staffs with plating to keep the service go smoothly.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Work on the special menu of each week.

Achievement:

• Creating new special menu every month, resulting in a 20% increasing of good feedbacks from customers.
• Developed a comprehensive allergen control policy, ensuring compliance with food safety regulations and reducing the risk of allergic reactions.
• Trained and mentored a team of 3 junior chefs in 2024, leading to the result in a 30% increase in workplace productivity.
• Reduce food wasted by 20% by guiding junior chefs and other staffs through the implementation of improved inventory management systems.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintaining team members operational procedures.
• Maintaining business food safety requirements.
• Maintaining store's cleanliness.
• Work on both kitchen position and FOH position if there is any vacancy.

Achievements:

• Increased management skills and self development.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.