Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thijs Duron

Brisbane,QLD

Summary

Knowledgeable professional with 25 years of experience in implementing and optimizing IT solutions. Adept at driving project success through effective team collaboration and strategic problem-solving. Skilled in systems integration, software development, and client relationship management. Known for adaptability and strong focus on achieving tangible results.

Overview

25
25
years of professional experience

Work History

Practice Lead

Acumen Consulting
10.2013 - Current
  • Architect Industry Specific solutions for Job Management, Service Management and Rental Management.
  • Developed strong relationships with clients by providing personalized attention, understanding their needs, and offering tailored solutions.
  • Facilitated knowledge sharing within the team by organizing regular training sessions, creating internal resources, and promoting a collaborative learning environment.
  • Optimized resource allocation across projects by tracking progress closely, adjusting priorities as needed, and managing potential risks proactively.
  • Expanded the client base by actively participating in networking events and building strategic partnerships within the industry.
  • Implemented innovative marketing strategies to increase brand awareness and attract new clients to the practice.
  • Led a team of professionals to achieve practice goals, fostering collaboration and continuous professional development.

Senior Support Specialist

Intergen
01.2012 - 10.2013
  • Managed high-volume support tickets while maintaining excellent customer service ratings.
  • Served as a subject matter expert for the support team, providing guidance on escalated cases.
  • Mentored junior team members, fostering professional growth and enhanced problem-solving abilities.
  • Established strong relationships with key clients, ensuring long-term retention through exemplary service delivery.

Functional/Technical Consultant

Astena NV
07.1999 - 12.2011
  • Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
  • Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
  • Participated in industry conferences, workshops, or seminars for professional development opportunities that enhanced expertise as a Technical Consultant.
  • Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.

Education

Bachelor of Science - Information Technology

Hoge School West-Vlaanderen
Brugge
06.1999

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Training and mentoring
  • Analytical Thinking
  • Project Management

Languages

Dutch
Native or Bilingual
English
Native or Bilingual
French
Professional Working
German
Limited Working

Timeline

Practice Lead

Acumen Consulting
10.2013 - Current

Senior Support Specialist

Intergen
01.2012 - 10.2013

Functional/Technical Consultant

Astena NV
07.1999 - 12.2011

Bachelor of Science - Information Technology

Hoge School West-Vlaanderen

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Thijs Duron