Summary
Overview
Work History
Education
Skills
Timeline
Generic

THI KIM YEN PHAN

Redbank,QLD

Summary

I am a motivated, energetic and hardworking individual with 2 years of experience in Customer service, Administration and 4 years of experience in Banking. I am applying for a position in accounting and finance where I can utilize my previous working experience and my skills to contribute to the company.

Overview

10
10
years of professional experience

Work History

Customer Services Assistant

SAIGON KITCHEN LAUNCESTON RESTAURANT – Launceston
01.2022 - 09.2023
  • Take orders
  • Assist chef with food preparation, make spingroll, Pho, Banh mi and other Vietnamese food
  • Wash dish, utensils, and pots
  • Clean kitchen equipment and appliance

Customer Services Assistant

NORWOOD CAFÉ &TAKEAWAY – Launceston, Tasmania
11.2020 - 08.2021
  • Take orders, answer questions about food and menu
  • Prepare burgers, fish and chip, sandwiches
  • Cleaning duties
  • Handle inventory

Trade Support

BNP PARIBAS BANK – HO CHI MINH CITY BRANCH
03.2014 - 04.2018

Loan services:

  • Advise clients for loan applications regarding to their authorized tenor, limit, amount and
  • different types of loans
  • Co-ordinate with Relationship Managers and Dealers to advise clients the best and competitive rate
  • Collect, perform 1st level check of supporting documents
  • Remind clients the coming due loans and follow up inward fund
  • Call back clients to confirm loan transaction including new drawdown, early repayments,
  • loan settlements and extensions
  • Generate daily and monthly reports sending to Credit Information Centre
  • Generate balance and audit confirmation for clients and audits


Due Diligence Services: KYC Account Opening and Client Account Process

  • Execute 1st level check of all documents for new clients on-boarding
  • Initiate account opening templates for Regional Static Data team's inputs in systems
  • Co-ordinate with Business to prepare Pending Document Request/ do screening, classify PEP hit and escalate to Compliance and stakeholders for their approvals
  • Safe keeping KYC documents properly scan and upload to Central KYC Head Office system
  • Contribute to the quality of static data inputting into BNPP Core system

Internship – Credit Assessment (Personal Loan)

ANZ Bank
01.2014 - 03.2014
  • Control client's applications and data input in the system
  • Manage contracts and vendor information upload
  • Check with Credit Information Centre for client's credit situation and politically exposed person screening
  • Perform checking for other client's information, e.g tax codes, current and previous employer for on-boarding process
  • Follow up with pending files for further approach

Education

Bachelor of Business - Economics And Finance

RMIT INTERNATIONAL UNIVERSITY
Ho Chi Minh City, Vietnam
09.2014

Skills

Key Business Skills

  • Solid experience in financial reporting, analysis and balance sheet reconciliation
  • Reconciliation and reporting to managers and stakeholders
  • Solid knowledge and experience of accounts receivable and payable procedures
  • Able to perform administrative tasks
  • Effective verbal, written and interpersonal communication skills
  • High level of problem solving

Key Personal Attributes

Timeline

Customer Services Assistant

SAIGON KITCHEN LAUNCESTON RESTAURANT – Launceston
01.2022 - 09.2023

Customer Services Assistant

NORWOOD CAFÉ &TAKEAWAY – Launceston, Tasmania
11.2020 - 08.2021

Trade Support

BNP PARIBAS BANK – HO CHI MINH CITY BRANCH
03.2014 - 04.2018

Internship – Credit Assessment (Personal Loan)

ANZ Bank
01.2014 - 03.2014

Bachelor of Business - Economics And Finance

RMIT INTERNATIONAL UNIVERSITY
THI KIM YEN PHAN