Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

THI LINH KIEU (KAT) NGUYEN

Roxburgh Park,VIC

Summary

A positive, upbeat and dependable worker confident in independently managing multi tasks.

An ambitious learner with great people skills, problem-resolution abilities, and dedication to company success.

Overview

5
5
years of professional experience

Work History

Dental Assistant

Smile Solutions
09.2023 - Current
  • Performed general chair-side duties for general dentistry such as filling, RCT, extraction and cosmetic dentistry such as veneers, crowns, whitening.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Worked in fast-paced practices with more than 25 rooms running in 3 levels
  • Collaborated with dental team members to streamline instrument processing and preparation routines.

Dental Assistant

Perio Partners
06.2023 - Current
  • Scheduled appointments, prepared bills and received payment for dental services , verifying insurance information, and maintaining records using Ultimo system.
  • Answered telephone calls to offer office information, answer questions. Managed referrals letters. Contacted patients and other clinics using email, phone, text messages.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Provided chairside assistance during examinations, perio chart, treatments related to gum diseases, implant surgery.

Dental Assistant

Primary Dental
02.2021 - Current
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prepare for next patient and maintain health and safety practices.
  • Assisted dentists by handing appropriate tools and supplies needed for procedures.
  • Used D4W to document and maintain patient information and health background.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.

Sale Assistant

$2 Bargains
04.2020 - 04.2021
  • Answered over 50 questions about store policies and addressed customer concerns, locate items.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Sushi Artisan

Sushi Sushi
07.2019 - 01.2021
  • Supervised and enhanced work of 3 people team producing more than 100 Japanese dishes: inari, nigiri, handrolls, sushi packs, sashimi.
  • Provided prompt, efficient and friendly customer service.
  • Operated cash register to record transactions accurately and efficiently.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Placed orders to restock items before supplies ran out.
  • Replenished sales floor merchandise and organized shelves and bins for optimal appearance.

Education

Certificate III - Dental Assisting

Foundation Education

Skills

  • Patient Care Standards
  • Customer Service
  • Staff Training
  • Multitasking and Prioritization
  • Problem Solving
  • Cash Handling
  • Adaptable and Flexible
  • Team Collaboration
  • Reliable and Responsible
  • Time Management
  • Excellent Attention to Detail
  • Proficiency in Microsoft Office

Reference

Dr Nilumi Gunawickrama

Dentist of Epping Primary Dental

Mobile: 0432 386 020

Email: nilumisg@yahoo.com


Mrs Theresa Nguyen

Receptionist of Perio Partners

Mobile: 0413 562 777

Email: mien1985@yahoo.com

Timeline

Dental Assistant

Smile Solutions
09.2023 - Current

Dental Assistant

Perio Partners
06.2023 - Current

Dental Assistant

Primary Dental
02.2021 - Current

Sale Assistant

$2 Bargains
04.2020 - 04.2021

Sushi Artisan

Sushi Sushi
07.2019 - 01.2021

Certificate III - Dental Assisting

Foundation Education

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THI LINH KIEU (KAT) NGUYEN