Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Thilini Ranasinghe

Canberra,ACT

Summary

Highly motivated and results-driven Project Controls Administrator with a strong commitment to fostering exceptional internal and external client engagement. Demonstrated expertise in office administration, project accounting, and retail management. Seeking a challenging role as a Project Support Officer to leverage my exceptional project management, data analysis, and customer relations skills to drive organizational success and deliver outstanding stakeholder experience:

Overview

14
14
years of professional experience
1
1
Certification

Work History

Project Controls Administrator

Jacobs
07.2022 - Current
  • Analyze contracts, pricing sheets, Purchase Orders, Deliverable Sheets, Change Orders, and other documents for accurate data entry.
  • Efficiently set up tasks, allocate charge codes, and budget hours in accounting, timecard, and project management systems.
  • Manage invoicing and debtor management, ensuring supporting documents are prepared and overdue invoices are followed up promptly.
  • Address requests and queries from clients, managers, and employees, maintaining clear communication channels.
  • Review and analyze billed and unbilled AR balances and investigate variances between forecasted and actual revenue.
  • Oversee project budgets, resource allocation, and forecasting, ensuring alignment with business planning.
  • Play a key role in year-end support for internal and external audit requirements.

Office Administrator

MF & Associates
04.2022 - 07.2022
    • Conducted invoicing using Xero, maintaining accurate financial records.
    • Prepared detailed reports to assist with decision-making and business planning.
    • Successfully onboarded new staff and coordinated induction programs.
    • Efficiently managed the director's diary and organized meetings, events, and travel arrangements.
    • Provided essential support in financial administration and general administrative tasks.

Accounts Receivable Administrator

Civium Property Group
04.2021 - 04.2022
    • Maintained updated records of receivables, including unpaid invoices, credits, and debits.
    • Investigated and resolved account discrepancies by liaising with internal and external customers.
    • Managed collections, analyzed customer payment plans and histories, and coordinated with the collections department.
    • Summarized receivables by maintaining invoice accounts and ensuring a smooth transfer to accounts receivable accounts.

Customer Service Specialist

St.George
06.2019 - 03.2021
    • Demonstrated expertise in achieving customers' financial goals through tailored solutions.
    • Conducted Financial Health Checks to assess customer needs and provided personalized recommendations.
    • Processed applications for personal loans, credit cards, and associated products.
    • Effectively managed the opening and servicing of General and Business accounts and Insurances.

Retail Manager

Capital Chemist Group
07.2014 - 06.2019
    • Ensured high-level store and service area presentation, enhancing the overall customer experience.
    • Led and motivated a team, consistently improving performance.
    • Managed stock control and ordering, maintaining optimal inventory levels.
    • Prioritized workplace WHS and coordinated catalogue and in-store promotions.
    • Played an integral role in staff recruitment, training, and development

Administrative Supervisor

Tesco Group
03.2009 - 11.2013
  • Supervised overall office operations, ensuring adherence to standards.
  • Managed cash office operations, including accounts payables.
  • Demonstrated excellent sales and promotional skills, educating customers on products.
  • Maintained accurate and up-to-date administrative records and efficiently resolved queries

Education

BBA - Business Management

University of Sunderland
Sunderland United Kingdom
12.2009

Associate of Applied Science - Management Information Systems

National American University
UAE
02.2002

Skills

  • Data Compiling and Analysis
  • Training Junior Team Members
  • Timely Project Completion
  • Project Support
  • Forecasting Skills
  • Business Administration
  • Accounts Payable and Accounts Receivable
  • Administrative Support
  • Project Report Generation
  • Customer Satisfaction
  • Data Collections
  • Data Gathering

Accomplishments

    Pharmacy Assistant of the Year State Finalist - Pharmacy Guild of Australia | 2015/2017 & 2018.

Certification

Base Line Security Clearance - Jul 2022 - Australian Government

Timeline

Project Controls Administrator

Jacobs
07.2022 - Current

Office Administrator

MF & Associates
04.2022 - 07.2022

Accounts Receivable Administrator

Civium Property Group
04.2021 - 04.2022

Customer Service Specialist

St.George
06.2019 - 03.2021

Retail Manager

Capital Chemist Group
07.2014 - 06.2019

Administrative Supervisor

Tesco Group
03.2009 - 11.2013

BBA - Business Management

University of Sunderland

Associate of Applied Science - Management Information Systems

National American University
Thilini Ranasinghe