Thilini Ranasinghe
Canberra,ACT
Summary
Highly motivated and results-driven Project Controls Administrator with a strong commitment to fostering exceptional internal and external client engagement. Demonstrated expertise in office administration, project accounting, and retail management. Seeking a challenging role as a Project Support Officer to leverage my exceptional project management, data analysis, and customer relations skills to drive organizational success and deliver outstanding stakeholder experience:
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Controls Administrator
Jacobs
07.2022 - Current
- Analyze contracts, pricing sheets, Purchase Orders, Deliverable Sheets, Change Orders, and other documents for accurate data entry.
- Efficiently set up tasks, allocate charge codes, and budget hours in accounting, timecard, and project management systems.
- Manage invoicing and debtor management, ensuring supporting documents are prepared and overdue invoices are followed up promptly.
- Address requests and queries from clients, managers, and employees, maintaining clear communication channels.
- Review and analyze billed and unbilled AR balances and investigate variances between forecasted and actual revenue.
- Oversee project budgets, resource allocation, and forecasting, ensuring alignment with business planning.
- Play a key role in year-end support for internal and external audit requirements.
Office Administrator
MF & Associates
04.2022 - 07.2022
- Conducted invoicing using Xero, maintaining accurate financial records.
- Prepared detailed reports to assist with decision-making and business planning.
- Successfully onboarded new staff and coordinated induction programs.
- Efficiently managed the director's diary and organized meetings, events, and travel arrangements.
- Provided essential support in financial administration and general administrative tasks.
Accounts Receivable Administrator
Civium Property Group
04.2021 - 04.2022
- Maintained updated records of receivables, including unpaid invoices, credits, and debits.
- Investigated and resolved account discrepancies by liaising with internal and external customers.
- Managed collections, analyzed customer payment plans and histories, and coordinated with the collections department.
- Summarized receivables by maintaining invoice accounts and ensuring a smooth transfer to accounts receivable accounts.
Customer Service Specialist
St.George
06.2019 - 03.2021
- Demonstrated expertise in achieving customers' financial goals through tailored solutions.
- Conducted Financial Health Checks to assess customer needs and provided personalized recommendations.
- Processed applications for personal loans, credit cards, and associated products.
- Effectively managed the opening and servicing of General and Business accounts and Insurances.
Retail Manager
Capital Chemist Group
07.2014 - 06.2019
- Ensured high-level store and service area presentation, enhancing the overall customer experience.
- Led and motivated a team, consistently improving performance.
- Managed stock control and ordering, maintaining optimal inventory levels.
- Prioritized workplace WHS and coordinated catalogue and in-store promotions.
- Played an integral role in staff recruitment, training, and development
Administrative Supervisor
Tesco Group
03.2009 - 11.2013
- Supervised overall office operations, ensuring adherence to standards.
- Managed cash office operations, including accounts payables.
- Demonstrated excellent sales and promotional skills, educating customers on products.
- Maintained accurate and up-to-date administrative records and efficiently resolved queries
Education
BBA - Business Management
University of Sunderland
Sunderland United Kingdom12.2009
Associate of Applied Science - Management Information Systems
National American University
UAE02.2002
Skills
- Data Compiling and Analysis
- Training Junior Team Members
- Timely Project Completion
- Project Support
- Forecasting Skills
- Business Administration
- Accounts Payable and Accounts Receivable
- Administrative Support
- Project Report Generation
- Customer Satisfaction
- Data Collections
- Data Gathering
Accomplishments
Pharmacy Assistant of the Year State Finalist - Pharmacy Guild of Australia | 2015/2017 & 2018.
Certification
Base Line Security Clearance - Jul 2022 - Australian Government
Timeline
Project Controls Administrator
Jacobs
07.2022 - Current
Office Administrator
MF & Associates
04.2022 - 07.2022
Accounts Receivable Administrator
Civium Property Group
04.2021 - 04.2022
Customer Service Specialist
St.George
06.2019 - 03.2021
Retail Manager
Capital Chemist Group
07.2014 - 06.2019
Administrative Supervisor
Tesco Group
03.2009 - 11.2013
BBA - Business Management
University of Sunderland
Associate of Applied Science - Management Information Systems
National American University