Summary
Overview
Work History
Skills
Skills Summary
Certifications Awards
Professional Memberships Certifications
Key Projects Experience
Personal Information
Timeline
Generic

Thillai Vasuki Balakrishnan

Sydney,NSW

Summary

Dynamic Solution Designer and Architect with a proven track record at National Australia Bank, excelling in large program management and Agile methodologies. Recognized for delivering projects on time and within budget, leveraging strong leadership and technical skills in J2EE and Core Java to drive significant cost savings and enhance team performance.

Overview

20
20
years of professional experience

Work History

Solution Designer / Architect

National Australia Bank (NAB)
04.2023 - Current
  • Liaise with Enterprise Architecture to understand the Epic Architecture.
  • From the Epic Architecture, develop the Solution Design and exercise Design Authority on Solution Design Documents where they impact Edge program.
  • Solution Architecture to bridge the gap between Enterprise and technology.
  • Involve in requirement analysis, solution designing to architect a solution that would fit into the corporate ecosystem.
  • To work with Asset teams inside Edge to ensure that development understands the architecture (the WHAT) and the engineering (the HOW).
  • To work the Asset teams as embedded resources if needed or with their Solution Designers and RTEs to ensure that Edge's needs and timelines are well understood and to confirm that the Asset teams technical approach with meet those needs.
  • To work with Enterprise and Solution Architects from customer side to bridge the gaps between requirements and existing proposed solution.

Solution Designer / Architect

TATA Consultancy Services Ltd
10.2006 - Current
  • Drive development, implementation, training and support of the enterprise project management methodology.
  • Lead large cross functional teams in the deployment of enterprise-wide projects and programs.
  • Direct multiple projects as Solution Designer & Architect, project manager, leading a team of internal staff and external vendors in delivering business solutions.
  • Ability to pick up projects in new technology areas like Pega and successfully form a team and deliver the expected results.
  • Strong technical background combined with people management skills, make a very promising tech managerial candidate.
  • Avery good team player and has the ability to win the trust and confidence of team and customer.
  • Very flexible and committed to the project and the organization.
  • Result oriented and has ensured that the project requirements are met to the satisfaction of internal and external stakeholders.
  • Create project plans to fit stakeholder and customer needs and deliver with-in budget on desired outcomes, full accountability for project results.
  • Define project roles and responsibilities in close collaboration with the customer, including project scope and objectives to ensure a cross-functional understanding amongst project members.
  • Perform project tracking through clear and concise status reports and time management reports, proactively identify potential issues and track project member progress against commitments.
  • Learn from recent projects to identify and recommend improvements, cost saving initiatives and substitutions to positively impact current and future project budget or schedule.
  • Achievements and Career Highlights
  • Solution Designer / Architect: Solution / Technical Lead and Designer with understanding of best practices regarding Microservices architecture and system security measures.
  • Possess good analytical mind with problem solving aptitude.
  • People Management: Taking larger roles of managing diverse teams with various technology requirements viz. Pega, Java, Microservices etc.
  • Shown capability in handling associates who are senior to me in experience.
  • Also shown very good customer management skills in the current engagement.
  • Financial Management: Has ability to meet TCS targets viz. Senior Junior ratio, Trainee Ratio etc. in the projects being managed by me.
  • Also ensures timely deliveries, which has ensured that there are no cost overruns for TCS.
  • Project / Delivery Management: This is my core skill and can be trusted to ensure quality and timely delivery of any project / program.
  • Very capable delivery manager and has proven this capability in New India Assurance, CBA and NAB accounts.

Delivery Manager - Pega Projects

Commonwealth Bank of Australia (CBA)
06.2018 - 03.2023
  • Meets and exceeds obligations in service delivery with respect to all Service Level Requirements (SLA's).
  • Ensure that team continues to deliver all required services under the outsourcing agreement to the highest quality.
  • Delivery of project plan, proposal preparation, project estimation.
  • Manage project delivery.
  • Engage business champions to gather user churns and data validations, engage vendor team, handle the pilot rollouts and gather user experience for major rollouts.
  • Co-ordination with all stakeholders for delivery planning and regular governance.
  • Liaise with Business teams and technical teams for new / enhanced application contracts.
  • Notable Achievements: Process Improvements / Value Adds with Cost Saving ~ 700k AUD.
  • Automation Test Coverage - 80% completion.
  • Successful Kafka and Pega Training program.
  • Recognized with Delivery Excellence award with TCS - CBA relationship.

Project Manager - NIA New Portal

New India Assurance (NIA)
12.2014 - 05.2018
  • Provide recommendations for new services/software and / or changes to existing services/software which could benefit the Client in achievement of their business objectives.
  • Interaction with various operations teams to improve performance and functionality of new and existing systems.
  • Be aware of forthcoming platform and software enhancements and plan for their impact to the Operations team.
  • Also, Install and manage Service Delivery testing environments.
  • Responsible for leading the Team and also ensure that the Project deliverables are adhering to the Deadline.
  • Responsible to follow up the issues with Team members & Interfacing applications.
  • Notable Achievements: New website launch in short span of time.
  • Digitized with Alfresco - content management.

Technical & Project Manager - Fraudulent Activity and Verification (FAV)

Bank of America (BOA)
12.2012 - 11.2014
  • Involved in the core development activity in J2EE environment.
  • Be responsible for the overall quality and timeliness of the deliverables.
  • Direct Interaction with Business clients and client managers, which involves estimate preparation, release management and code delivery.
  • Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan.
  • Mentor team members to understand the Bank's business standards.
  • Co-ordinate with Expert groups for special support.
  • Notable Achievements: Additional business from Bank with approximate revenue benefit of 800k USD.
  • Recognized with Delivery Excellence award with TCS-BOA relationship.

Technical Lead

Lloyds Banking Group LP&I
07.2010 - 12.2012
  • Scottish Widows is one of the most recognized brands in UK life, pensions and investments industry.
  • Involved in the core development activity in J2EE environment.
  • Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders.
  • Analyze and solve complex fault issues as well as contribute to corrective actions.
  • Be responsible for the overall quality and timeliness of the deliverables.
  • Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan.
  • Mentor team members to understand the Bank's business standards.
  • Notable Achievements: Successful delivery of the project in very short span of time than the expected estimations.

Developer / Technical Lead

Bank of America (BOA)
10.2006 - 06.2010
  • Consumer Choice Database (CCDB), Privacy Portal, Information Sharing Request (ISR), Application Engineering.
  • Be aware of forthcoming platform and software enhancements and plan for their impact to the Operations team.
  • Also, Install and manage Service Delivery testing environments.
  • Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders.
  • Analyze and solve complex fault issues as well as contribute to corrective actions.
  • Interaction with various operations teams to improve performance and functionality of new and existing systems.
  • Involved in the core development activity in J2EE environment.
  • Be responsible for the overall quality and timeliness of the deliverables.
  • Direct Interaction with Business clients and client managers, which involves estimate preparation, release management and code delivery.
  • Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan.
  • Mentor team members to understand the Bank's business standards.
  • Co-ordinate with Expert groups for special support.
  • Notable Achievements: Additional business from Bank with approximate revenue benefit of 800k USD.
  • Recognized with Delivery Excellence award with TCS-BOA relationship.

Module Leader

Accel Frontline Limited
Chennai
05.2005 - 10.2006
  • Developer - Customer Relationship Management for US Client
  • Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders.
  • Analyse and solve complex fault issues as well as contribute to corrective actions.
  • Involved in the core development activity in Java environment.
  • Notable Achievements: Mentor for Final Year Project students

Developer

CRM On the Go
05.2005 - 09.2006
  • Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders.
  • Analyse and solve complex fault issues as well as contribute to corrective actions.
  • Involved in the core development activity in Java environment.
  • Notable Achievements: Mentor for Final Year Project students.

Skills

  • Management Skills
  • Large Program and project management
  • Agile framework
  • Core Java
  • J2EE
  • JSP
  • Servlets
  • JDBC
  • JMS
  • JNDI
  • Struts 20
  • Spring Core
  • Hibernate
  • HTML
  • XML
  • Angular
  • DB2
  • Eclipse
  • RAD80
  • WebSphere Integration Developer
  • Toad 90
  • Microsoft Visual SourceSafe
  • CVS
  • Jboss 41
  • WebLogic 8
  • WebSphere
  • MySQL
  • HP Quality Center
  • Jira
  • Banking & Finance Services
  • Insurance
  • Strong communication
  • Leadership
  • People management skills

Skills Summary

Large Program and project management, effectively managing diverse teams of 150+ team size, distributed across the globe to achieve critical and complex business goals, leveraging Agile framework-based delivery approach., Core Java, J2EE (JSP, Servlets, JDBC, JMS, JNDI), Frameworks (Struts 2.0, Spring Core, Hibernate), HTML/XML, Angular, DB2, IDE- Eclipse, RAD8.0, WebSphere Integration Developer (WID) 6.2, Toad 9.0 Configuration Management-Microsoft Visual SourceSafe, CVS Application servers - Jboss 4.1, WebLogic 8., WebSphere(WAS) 6.2 Databases - DB2, MySQL Others - HP Quality Center, Jira, Banking & Finance Services, Insurance, Strong communication, leadership and people management skills.

Certifications Awards

  • Certified with Contextual Master @ TCS
  • Recognized with Delivery Excellence award with TCS - BOA & TCS - CBA relationships.
  • Awarded with certificate and Momentum in Prognosis event (Runner up in code builder) conducted in the BOA-TCS relationship during Techvaganza '10.
  • Merit Certificate and recognitions for getting into Top 100 level in TCS wide Java Coding Contest.
  • I received certificate in town hall (during client visit) for my excellent work in the BOA-TCS relationship and received multiple client appreciations.
  • Innovation Pride Award, 04/01/21
  • Learning Achievement Award, 08/01/19
  • Trainer in Initial Learning Program, 01/01/12
  • On the Spot Award, 09/01/13
  • Best Team, 06/01/10
  • On the Spot Award, 08/01/09

Professional Memberships Certifications

  • Certified with TCS Scrum Master
  • Sun Certified Java Programmer (SCJP 1.5)
  • IBM-DB2 700 Certification

Key Projects Experience

  • National Australia Bank (NAB), Solution Designer / Architect, 04/01/23, Present, Liaise with Enterprise Architecture to understand the Epic Architecture., From the Epic Architecture, develop the Solution Design and exercise Design Authority on Solution Design Documents where they impact Edge program., Solution Architecture to bridge the gap between Enterprise and technology., Involve in requirement analysis, solution designing to architect a solution that would fit into the corporate ecosystem., To work with Asset teams inside Edge to ensure that development understands the architecture (the WHAT) and the engineering (the HOW)., To work the Asset teams as embedded resources if needed or with their Solution Designers and RTEs to ensure that Edge's needs and timelines are well understood and to confirm that the Asset teams technical approach with meet those needs., To work with Enterprise and Solution Architects from customer side to bridge the gaps between requirements and existing proposed solution.
  • Commonwealth Bank of Australia (CBA), Delivery Manager - Pega Projects, 06/01/18, 03/31/23, Meets and exceeds obligations in service delivery with respect to all Service Level Requirements (SLA's)., Ensure that team continues to deliver all required services under the outsourcing agreement to the highest quality., Delivery of project plan, proposal preparation, project estimation., Manage project delivery., Engage business champions to gather user churns and data validations, engage vendor team, handle the pilot rollouts and gather user experience for major rollouts., Co-ordination with all stakeholders for delivery planning and regular governance., Liaise with Business teams and technical teams for new / enhanced application contracts.
  • New India Assurance (NIA), Project Manager - NIA New Portal, 12/01/14, 05/31/18, Provide recommendations for new services/software and / or changes to existing services/software which could benefit the Client in achievement of their business objectives., Interaction with various operations teams to improve performance and functionality of new and existing systems., Be aware of forthcoming platform and software enhancements and plan for their impact to the Operations team. Also, Install and manage Service Delivery testing environments., Responsible for leading the Team and also ensure that the Project deliverables are adhering to the Deadline., Responsible to follow up the issues with Team members & Interfacing applications.
  • Bank of America (BOA), Technical & Project Manager - Fraudulent Activity and Verification (FAV), 12/01/12, 11/30/14, Involved in the core development activity in J2EE environment., Be responsible for the overall quality and timeliness of the deliverables., Direct Interaction with Business clients and client managers, which involves estimate preparation, release management and code delivery., Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan., Mentor team members to understand the Bank's business standards., Co-ordinate with Expert groups for special support.
  • Lloyds Banking Group LP&I, Technical Lead, 07/01/10, 12/31/12, Involved in the core development activity in J2EE environment., Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders. Analyze and solve complex fault issues as well as contribute to corrective actions., Be responsible for the overall quality and timeliness of the deliverables., Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan., Mentor team members to understand the Bank's business standards.
  • Bank of America (BOA), Developer / Technical Lead, 10/01/06, 06/30/10, Involved in the core development activity in J2EE environment., Be responsible for the overall quality and timeliness of the deliverables., Direct Interaction with Business clients and client managers, which involves estimate preparation, release management and code delivery., Carry out Quality assurance activities (reviews, walkthrough etc.) as defined in the Project Plan., Mentor team members to understand the Bank's business standards.
  • CRM On the Go, Developer, 05/01/05, 09/30/06, Plan, design, Code, troubleshoot and resolve problems related to life cycle of various types of service orders., Involved in the core development activity in Java environment.

Personal Information

Visa Type: TSS - 482

Timeline

Solution Designer / Architect

National Australia Bank (NAB)
04.2023 - Current

Delivery Manager - Pega Projects

Commonwealth Bank of Australia (CBA)
06.2018 - 03.2023

Project Manager - NIA New Portal

New India Assurance (NIA)
12.2014 - 05.2018

Technical & Project Manager - Fraudulent Activity and Verification (FAV)

Bank of America (BOA)
12.2012 - 11.2014

Technical Lead

Lloyds Banking Group LP&I
07.2010 - 12.2012

Solution Designer / Architect

TATA Consultancy Services Ltd
10.2006 - Current

Developer / Technical Lead

Bank of America (BOA)
10.2006 - 06.2010

Module Leader

Accel Frontline Limited
05.2005 - 10.2006

Developer

CRM On the Go
05.2005 - 09.2006
Thillai Vasuki Balakrishnan