Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Thi Mai Thao ( Emily ) Nguyen

Sydney,NSW

Summary

I am a person with a high sense of responsibility, positive thinking, and quick adaptability. I always strive to improve my expertise and develop soft skills to complete assigned tasks well. I have the ability to work independently, as well as coordinate effectively in a team environment. I wish to contribute practical value to the organization and constantly learn for long-term development. Although I do not have much experience in the sales field, I am sure that I will try to study, learn, and develop myself to adapt to this environment in the best way.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Happy Cup
Sydney, Nsw
05.2024 - Current
  • Operated cash registers to process customer payments.
  • Ground beans for espresso shots according to individual customer specifications.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.

Waitress Trainer

Phuong Nam Noodles House
Sydney, NSW
08.2022 - 05.2023
  • Conducted refresher courses for experienced waiters on updated menu items and recipes.
  • Provided constructive criticism to help servers improve their skills and increase efficiency levels.
  • Advised team members about career development opportunities available within the restaurant industry.
  • Assessed waiters' knowledge of restaurant policies and procedures related to customer service standards.

Education

Bachelor of Education - Bachelor of Education -Secondary

Macquarie University
Macquarie Park, NSW

Skills

  • Curriculum development
  • Classroom management
  • Assessment strategies
  • Physical stamina
  • Conflict resolution
  • Speedy and efficient
  • Excellent memory
  • POS system operation
  • Lesson planning
  • Team collaboration
  • Good apprenticeship
  • Understand good deeds
  • Hard work
  • Have a lot of experience in receiving guests
  • Be patient with customers

Languages

English
Proficient (C2)
C2
Vietnamese
Proficient (C2)
C2

Affiliations

  • I am a well-rounded individual who strives to maintain balance and growth in many aspects of my life. In terms of study and work, I always set clear goals, manage my time effectively and continuously learn to improve my professional knowledge. I believe that progress and discipline are the core elements to achieve sustainable success. I constantly pursue personal development through participating in community activities, soft skills courses and challenging myself in new roles. I see every experience as an opportunity to grow.

Certification

  • I have a driver Licenses

Timeline

Barista

Happy Cup
05.2024 - Current

Waitress Trainer

Phuong Nam Noodles House
08.2022 - 05.2023

Bachelor of Education - Bachelor of Education -Secondary

Macquarie University
Thi Mai Thao ( Emily ) Nguyen