Thimashi Yaggaha Hewage
Rockbank,VIC
Summary
A motivated and detail-oriented individual with one year of experience in customer-facing roles, seeking to leverage strong communication and problem-solving skills in an IT support position. Passionate about technology and eager to contribute to the efficient resolution of customer queries and system issues in a dynamic IT environment.
Overview
2
2
years of professional experience
Work History
Cleaner
Carekleen
08.2023 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Kitchen Hand
Melbourne Convention and Exhibition Centre
09.2022 - 01.2024
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Transported food items from storage areas to kitchen for prepping.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
Education
Bachelor of Cybersecurity - Cybersecurity
La Trobe University
Melbourne, VIC12.2025
Diploma of Cybersecurity - Cybersecurity
Edith Cowan University
Perth WA2021
Foundation in Information Technology - Cybersecurity
ACBT
SRI LANKA2021
Skills
- Customer Service
- Reliability and punctuality
- Organizational Skills
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Communication and Interpersonal Skills
- Software Updates
- Microsoft Outlook
- Friendly and Patient
- Microsoft Windows and Office
Timeline
Cleaner
Carekleen
08.2023 - Current
Kitchen Hand
Melbourne Convention and Exhibition Centre
09.2022 - 01.2024
Bachelor of Cybersecurity - Cybersecurity
La Trobe University
Diploma of Cybersecurity - Cybersecurity
Edith Cowan University
Foundation in Information Technology - Cybersecurity
ACBT
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