Thi My Thanh Kieu
Perth,WA
Summary
- Skilled multitasker with marketing assignments and good teamwork, problem-solving and organisational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.
- Experienced as a crew member with more than one year in the food and beverage service industry. Skillfully delivers high-quality service and promotes customer loyalty. Dedicated to team and business success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Crew Member
McDonald's Restaurant
12.2022 - Current
- Preparing hot, fresh delicious food
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organised work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Working within a team to deliver the best quality, fastest experience for customers.
Cashier
Lee's Kitchen
06.2022 - 12.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at the beginning and end of each work shift.
Education
Bachelor of Commerce - Marketing
University of Western Australia
Perth, WA12.2023
Diploma of Commerce - Marketing
Taylors College - Perth
Claremont, WA12.2021
IELTS -
Help English Language School
Philippines01.2020
High School -
An Lac High School
Ho Chi Minh City08.2019
Skills
- Basic Food Preparation
- Safe Handling Standards
- Menu Memorisation
- Campaign Development
- Social Media Marketing
- Market Research
- Brand Strategy
- Content Creation
- Search Engine Optimisation
- Market Analysis
- Data Collection
- Strategic Marketing
Certification
- X-culture Global Collaboration Certificate
- BIT Global Course Certificate
- 6.5 IELTS Certificate
X-culture Global Collaboration
The certificate is awarded to people who successfully completed the X-Culture Global Collaboration Course involving theoretical training and two months of practical experience as a member of a Global Virtual Team. The teams developed a high-quality business plan for a multinational company, working alongside students from different countries and universities.
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Limited Working
Timeline
Service Crew Member
McDonald's Restaurant
12.2022 - Current
Cashier
Lee's Kitchen
06.2022 - 12.2022
Bachelor of Commerce - Marketing
University of Western Australia
Diploma of Commerce - Marketing
Taylors College - Perth
IELTS -
Help English Language School
High School -
An Lac High School
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