Thin San
Newmarket,Australia
Summary
Dedicated and results-driven Data Entry, Record Maintenance and administration assistant with a solid academic foundation in Information Technology and Information System, complemented by hands-on internship experience in both data analysis and administrative. Passionate about learning new software and technology. Possess multi-tasking, analytical, quantitative, data entry, customer service, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Administrative and Operation Assistant
Delta Panels
Brisbane, Australia
09.2024 - Current
- Managed daily office operations, including scheduling meetings, handling routine office tasks, preparing reports and maintaining client files
- Managed inbound and outbound calls, providing exceptional customer service and resolving inquiries efficiently
- Performed data entry tasks, maintaining accurate and up-to-date records in company databases
- Coordinated office schedules, including meetings, appointments, and travel arrangements for staff and executives
- Handled correspondence and ensured proper communication flow between departments and clients
- Supported various teams with document preparation and filing
- Familiar with document control and file management systems
Sale Assistant (Front Desk)
Lottery West
Perth, Australia
01.2022 - 12.2024
- Delivered excellent customer service by assisting clients with inquiries, managing requests, and ensuring a positive front desk experience
- Reviewed and analyzed financial statements to ensure accuracy, identify discrepancies, and provide recommendations for improvement
- Assisted in preparing tender scope of works by completing take-offs, compiling documents, and ensuring compliance with specifications
- Monitored costs and forecasted expenditures, providing input on cost control measures to improve operational efficiency
- Met and exceeded sales targets while aligning with organizational KPIs, tracking progress, and contributing to team goals
- Maintained accurate and organized file notes, ensuring proper documentation and easy retrieval of information when needed
Data Analyst Trainee
Securemation
Brisbane, Australia
06.2024 - 08.2024
- Designed and implemented a comprehensive financial dashboard, tracking key metrics by year, to improve decision-making processes
- Developed a cybersecurity KPIs dashboard aligned with ISO27001 standards, enabling real-time monitoring of organizational security measures
- Conducted extensive data analysis, including problem definition, data acquisition, exploration, manipulation, and validation, ensuring accurate, clean, and reliable datasets
- Utilized data-driven insights to streamline workflows and improve data collection and storage practices, ensuring efficiency in data handling and reporting processes
- Worked closely within an agile team environment to support project development cycles, contributing to iterative improvements and timely application deployments
- Assisted in debugging and deploying data-driven applications, ensuring smooth functionality and user accessibility
Administrative Assistant
Granny's Baker
Perth, Australia
02.2024 - 04.2024
- Assisted in coordinating bakery operations, ensuring smooth workflow between the kitchen, front desk, and suppliers
- Managed inventory levels and monitored stock of bakery products and materials
- Responsible for tracking product availability and placing timely orders for ingredients, packaging, and other supplies
- Maintained detailed records of inventory to ensure timely replenishment and minimize shortages
- Delivered exceptional customer service by helping with orders, inquiries, and providing product recommendations
- Ensured customer satisfaction with quick responses to concerns
- Maintained accurate records of orders, deliveries, and inventory using internal systems
- Ensured proper labeling, pricing, and packaging of bakery products, maintaining a high level of organization
- Monitored the quality and freshness of bakery products, ensuring high standards of food safety, presentation, and customer satisfaction
- Helped organize the bakery section, ensuring products were displayed attractively and aligned with the store's merchandising standards
Administrative and Receptionist (Front Desk)
Surgery Clinic
Perth, Australia
01.2022 - 12.2023
- Coordinated patient appointments, ensuring smooth flow of daily operations
- Efficiently managed lists of patient appointments and medical records
- Provided comprehensive administrative assistance, handling routine office tasks such as patient intake forms, data entry, and office organization
- Acted as the first point of contact for patients and external partners
- Managed inbound and outbound calls, responding to patient inquiries, confirming appointments, and redirecting messages between patients and hospitals
- Ensured the front desk area and patient waiting rooms were organized and sanitary, adhering to clinic standards
- Assisted in the preparation of paperwork for a variety of patient cases, ensuring accuracy and compliance with healthcare regulations
- Organized, categorized, and maintained confidential patient files and notes, ensuring proper documentation and timely access for medical staff
- Managed sensitive information with a high degree of confidentiality
Assistant Tutor
University of Computer Studies
Maubin, Myanmar
07.2023 - 08.2023
- Delivered lectures and shared real-world experiences, helping students understand complex concepts and encouraging active participation
- Led interactive question-and-answer sessions, clarifying doubts and ensuring students' understanding of the subject matter
- Organized and participated in outdoor activities, helping students apply theoretical knowledge in real-world scenarios
- Managed the department's budget for events and activities, ensuring resources were allocated efficiently and timelines were met
- Assisted in grading assignments, ensuring fairness and consistency in marking, and provided constructive feedback to students for improvement
Event Planner
Yangon United Football
Yangon, Myanmar
12.2018 - 12.2019
- Led the planning and coordination of football events, ensuring all aspects from logistics to execution were managed smoothly
- Developed and implemented training plans for footballers, optimizing time management and ensuring readiness for events
- Provided clients and sponsors with clear event timelines and promptly addressed any necessary adjustments, maintaining strong communication throughout
- Managed the event's budget, ensuring resources were allocated effectively and costs were kept within limits
- Created, finalized, and distributed event timelines and floor plans to all involved vendors, ensuring alignment with the event's objectives
- Stayed informed on industry trends and best practices, applying the latest insights to enhance event execution and client satisfaction
- Worked closely with clients to understand their visions and requirements, offering tailored services and providing full support leading up to and during the event
Administrative and Financial Assistant
Ngawin
Yangon, Myanmar
01.2017 - 12.2019
- Assisted in managing daily office functions, including answering phones, greeting visitors, and overseeing office supplies to ensure smooth operations
- Performed data entry, filing, and maintenance of both electronic and paper records, ensuring accurate and up-to-date documentation
- Managed travel arrangements for staff, including flight bookings, hotel accommodations, and creating detailed itineraries to support business needs
- Processed invoices, expense reports, and purchase orders, ensuring timely and accurate payment and maintaining financial records
- Facilitated communication between departments to enhance workflow, streamline operations, and ensure that tasks were completed efficiently and on time
Education
Bachelor of Information System - Information Technology
Queensland University of Technology
Brisbane, Australia11.2023
Pearson BTEC Level 5 HND Diploma - Computing, Software Engineering
Yangon, Myanmar05.2019
Skills
- Office Administration
- Attention to Detail
- Customer Service
- Confidentiality
- Software Proficiency
- Data Analysis
- Problem-Solving
- Call Services
- Time Management
- Multitasking
- Team Collaboration
- Analytical Thinking
- Quick Learning
- Self-Motivation
- Verbal Communication
- Written Communication
Visastatus
Temporary Graduate Visa (Subclass 485), 05/30/28
References
- Thet Naing, Policy and Budget Analyst, Department of Finance, 0421 599099, thet.naing@finance.gov.au
- Dorris Sharma, Business Development Manager, dorris.sharma@securemation.com
Additionalawards
- Volunteer at International College Football Match at 2019
- Volunteer at Gusto Robot Club at 2020
- Volunteer at Gusto Innovation at 2020
- Students of the Year at Pearson BTEC (Nomination 2019)
Timeline
Administrative and Operation Assistant
Delta Panels
09.2024 - Current
Data Analyst Trainee
Securemation
06.2024 - 08.2024
Administrative Assistant
Granny's Baker
02.2024 - 04.2024
Assistant Tutor
University of Computer Studies
07.2023 - 08.2023
Sale Assistant (Front Desk)
Lottery West
01.2022 - 12.2024
Administrative and Receptionist (Front Desk)
Surgery Clinic
01.2022 - 12.2023
Event Planner
Yangon United Football
12.2018 - 12.2019
Administrative and Financial Assistant
Ngawin
01.2017 - 12.2019
Bachelor of Information System - Information Technology
Queensland University of Technology
Pearson BTEC Level 5 HND Diploma - Computing, Software Engineering
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