Summary
Work History
Education
Skills
Timeline
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Thi Nhu Hang Nguyen

RICHMOND,VIC

Summary

Adept at fostering positive customer relationships and ensuring safety compliance, I excelled in roles at Grace & Joy Nails Beauty Salon and Thanh Nga Video Money Transfer. My blend of excellent communication and cash handling skills contributed to significant client satisfaction and team efficiency. Proven ability to work collaboratively, I prioritize continuous improvement and effective customer support.

Personable and adaptable, well-qualified for contributing effectively in collaborative environment. Equipped with foundational knowledge in customer service and strong communication skills. Capable of quickly learning and applying new skills to create positive impact.

Work History

Nails Salon Staff

Grace & Joy Nails Beauty Salon
11.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.
  • Participated in team-building activities to foster teamwork and collaboration.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.

Money Transfer Staff

Thanh Nga Video Money Transfer
09.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.

Education

Diploma - Business

La Trobe University
Melbourne, VIC
05-2025

Skills

  • Strong teamwork
  • Cleaning and organization
  • Cleaning skills
  • Customer relations skills
  • Cash handling
  • Customer support
  • Sales experience
  • Safety compliance
  • Customer service
  • Visitor reception

Timeline

Nails Salon Staff

Grace & Joy Nails Beauty Salon
11.2024 - Current

Money Transfer Staff

Thanh Nga Video Money Transfer
09.2024 - Current

Diploma - Business

La Trobe University
Thi Nhu Hang Nguyen