Thi Nhung Tran
Springvale,VIC
Summary
Friendly and reliable cafe worker with good communication skills and a positive attitude. Able to work in a fast-paced environment and provide excellent customer service. Quick learner and always willing to help the team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Salesperson
Van Hoa Tram Huong
Hanoi, Vietnam
01.2025 - 11.2025
- Assisted customers in product selection and provided detailed product information.
- Maintained organized displays to enhance customer engagement and visibility.
- Collaborated with team members to achieve daily sales targets and objectives.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Resolved customer complaints promptly and efficiently.
- Advised customers on the latest product features and benefits.
Waitress
The Coffee House
01.2023 - 01.2024
- Took customer orders and served food and drinks
- Assisted with coffee preparation
- Handled cash payments and used POS system
- Cleaned tables and maintained cafe hygiene
- Provided friendly service to customers
- Vietnam
Education
Bachelor - International Business
Foreign Trade University
Hanoi, Vietnam 09.2018 - 05.2022
Skills
- Customer service
- Taking orders and serving food & drinks
- Basic coffee knowledge
- Cash handling and POS system
- Teamwork and communication
- Cleaning and maintaining hygiene
- Fast and hardworking
Availability
Monday - Sunday, Flexible for morning and afternoon shifts
Personal Information
Visa Status: Working Holiday Visa (Subclass 462)
Timeline
Salesperson
Van Hoa Tram Huong
01.2025 - 11.2025
Waitress
The Coffee House
01.2023 - 01.2024
Bachelor - International Business
Foreign Trade University
09.2018 - 05.2022