Thinley Dorji
Scarborough,WA
Summary
Dynamic Retail Sales Supervisor with a proven track record at 8Eleven Grocery, excelling in customer relationship building and staff management. Recognized for enhancing customer satisfaction and streamlining store operations. Adept at task delegation and order management, consistently achieving performance goals in fast-paced environments. Strong communicator with a commitment to team success.
Overview
2
2
years of professional experience
Work History
Retail Sale Supervisor
8Eleven Grocery
05.2020 - 10.2022
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
BBA -
Gaedu College of Business Studies
Bhutan07-2019
Skills
- Order management
- Relationship building and management
- Goals and performance
- Customer relationship building
- Staff management
- Store organization
- Task delegation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
Languages
English
Full Professional
Hindi
Limited Working
Nepali
Full Professional
Bhutanese
Native or Bilingual
Timeline
Retail Sale Supervisor
8Eleven Grocery
05.2020 - 10.2022
BBA -
Gaedu College of Business Studies
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