Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thinley Dukpa

Jolimont,WA

Summary

Dependable Facilities Assistant with strong background working with multidisciplinary teams to optimize site maintenance and operational efficiency. Supports high standards of maintenance, security and customer service. Diligent and resourceful in solutions development, assisting in repairs and process improvements. Reliable [Job Title] with [Number] years of [Type] experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.

Overview

4
4
years of professional experience

Work History

Facility Attendant

Mineral Resources Ltd.
Osborne Park, WA
12.2020 - Current
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
  • Assisted with logistical requirements for events and meetings.
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Delivered information and details of interest about facility to visitors.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.

Assistant Manager

Asian Vegetable Research Development Center(AVRDC)
Thimphu Bhutan, Thimphu Bhutan
10.2014 - 06.2017
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Education

Bachelor of Arts - Economics

Royal University of Bhutan
Sherubtse College, Kanglung Bhutan
12.2013

Skills

  • Promotional Events
  • Facility Tours
  • Verifying Inventory
  • Computer Installation and Setup
  • Machine Maintenance
  • Daily Facility Operations
  • Safety Inspections
  • Customer Satisfaction
  • Analyzing Documentation
  • Emergency Preparedness

Timeline

Facility Attendant

Mineral Resources Ltd.
12.2020 - Current

Assistant Manager

Asian Vegetable Research Development Center(AVRDC)
10.2014 - 06.2017

Bachelor of Arts - Economics

Royal University of Bhutan
Thinley Dukpa