Summary
Overview
Work History
Education
Skills
Playing piano
Languages
Timeline
Hi, I’m

DUNG NGUYEN

NORTHCOTE,VIC

Summary

Third year accounting university student passionate about providing excellent customer service and experience in administration work including sales transactions, data entry and inventory management. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in invoice generation with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

3
years of professional experience

Work History

AA Supports Services

Assistant Accountant
04.2022 - Current

Job overview

  • Complete fortnightly billing and follow up on delinquent accounts to ensure timely payment of the organization's expenses and client payback of short-paid invoices.
  • Check staff timesheets and daily notes to ensure that NDIS claims made via an online portal are accurate.
  • Interpret the NDIS price list and create invoice categories to ensure the firm meets NDIS regulatory criteria for the clients' budgets.

Monash Vietnamese Student Club

Treasurer
11.2021 - 11.2022

Job overview

  • Managed all accounts and budgeting for all events targeting international Vietnamese students to ensure efficient financial management and adherence to allocated budgets.

ANZ Melbourne Contact Center

Personal Banker
11.2021 - 04.2022

Job overview

  • Take average of 30-40 inbound calls from customers and respond to customer inquiries regarding new accounts and account services
  • Explained account terms and conditions to customers
  • Verified customer identity and reviewed documentation for accuracy
  • Provide solutions for customer’s complaints and enquiries

Phancy Cafe and Catering

Account Assistant / Assistant Manager
06.2020 - 09.2021

Job overview

  • Establish strong bonds with returning clients by greeting them, identifying and managing their needs, and keeping up with their preferences to give them more individualised service
  • Direct interaction with 70 customers daily, including serving numerous customers at once
  • Processing of payments (EFT, EFTPOS, etc.) to ensure timely payment to suppliers
  • Coordinate COVID-Safe Plan adherence, including QR check-ins and mask use, to mitigate the spread of COVID-19 in the community
  • Work-related to administration, such as inventory control, bookkeeping, and website development, ensures that the cafe has sufficient customer information and aids the manager's decision-making.

Education

Monash University
Caulfield, VIC

Bachelor of Accounting and Finance from Accounting And Finance
06.2024

University Overview

Skills

  • Strong communication and customer relations skills
  • Data Entry
  • Payroll Operations
  • Filing
  • Data Processing
  • New Employee Orientation
  • Income Statements
  • Invoice Generation

Playing piano

Playing piano

Playing piano for one hour on a daily basis





Languages

Vietnamese
Native or Bilingual

Timeline

Assistant Accountant
AA Supports Services
04.2022 - Current
Treasurer
Monash Vietnamese Student Club
11.2021 - 11.2022
Personal Banker
ANZ Melbourne Contact Center
11.2021 - 04.2022
Account Assistant / Assistant Manager
Phancy Cafe and Catering
06.2020 - 09.2021
Monash University
Bachelor of Accounting and Finance from Accounting And Finance
DUNG NGUYEN