THI PHUONG LINH BUI
Melbourne,Australia
Summary
Dynamic and detail-oriented professional with extensive experience at Silk Hospitality, excelling in customer service and teamwork. Proven ability to maintain high cleanliness standards and enhance guest satisfaction. Skilled in time management and problem-solving, ensuring efficient operations in fast-paced environments. Committed to delivering exceptional service and creating memorable experiences for guests.
Overview
11
11
years of professional experience
Work History
Housekeeper
Silk Hospitality
RESERVOIR, VIC
03.2025 - Current
- Maintained cleanliness and organization in guest room..
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
Housekeeper
Compass Group
Cannon Hill, Australia
10.2022 - 03.2025
- Clean and sanitize hotel and guest rooms.
- Vacuum and sweep floors, carpets, and rugs.
- Make beds and change linens.
- Clean and sanitize bathrooms, showers, toilets, sinks, and countertops.
Kitchen Hand
Compass Group
Cannon Hill, Australia
10.2022 - 03.2024
- Clean kitchen and food preparation areas.
- Clean cooking and general utensils used in kitchens and restaurants such as cutlery or dishes.
- Prepare ingredients for cooking and prepare salads and sandwiches.
Waitress
Vinpearl Phu Quoc Resort and Golf
Phu Quoc, Viet Nam
01.2015 - 02.2017
- Take guest orders
- Serve foods and beverages
- Prepare bills and dealing with payments
- Deal with complaints or problems
Education
Bachelor of Tourism And Hospitality Management -
University of Can Tho
Viet Nam06.2016
Skills
- Customer service
- Problem-solving
- Communication
- Flexibility
- Teamwork
- Attention to detail
- Time Management
Timeline
Housekeeper
Silk Hospitality
03.2025 - Current
Housekeeper
Compass Group
10.2022 - 03.2025
Kitchen Hand
Compass Group
10.2022 - 03.2024
Waitress
Vinpearl Phu Quoc Resort and Golf
01.2015 - 02.2017
Bachelor of Tourism And Hospitality Management -
University of Can Tho
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