THI QUYNH NHI HUYNH
ADELAIDE,SA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Massage Therapist
Healthy Care Massage Clinic
10.2024 - 07.2025
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided clear, concise instructions to clients to prepare for massage services.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Maintained client treatment records and designed long-term care programs for return customers.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
- Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Improved overall client well-being with customized aromatherapy blends during massage sessions.
- Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
- Educated clients on benefits of massage and recommended home care techniques.
- Administered Swedish, deep tissue and sports massage techniques.
- Performed sanitization tasks to keep massage environment clean and safe.
- Researched new massage techniques and treatments.
- Prepared oils and lotions for massages.
- Provided treatment for medical conditions and injuries through therapeutic massage.
Education
Diploma of Remedial Massage
International College of Advanced Education
Darwin, NT03-2025
Skills
- Whole body massage
- Massage equipment knowledge
- Customer service
- Relaxation techniques
- Massage techniques
- Muscle and soft tissue massage
- Client relations
- Reflexology techniques
- Appointment scheduling
- Certified massage therapist
- Deep tissue massage
- Stress relief massage
- Body treatments
- Anatomy knowledge
- Hot stone massage
- Social skills
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Massage Therapist
Healthy Care Massage Clinic
10.2024 - 07.2025
Diploma of Remedial Massage
International College of Advanced Education
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