Thiradet Thongchit
Perth,WA
Summary
At Collins, a KFC franchise, I excelled in enhancing customer satisfaction and food quality, evidenced by resolving incidents swiftly and surpassing service expectations. My expertise in food preparation (hard skill) and staff training (soft skill) significantly contributed to operational excellence, embodying a commitment to health and safety standards.
Overview
5
5
years of professional experience
Work History
Kfc (Fast Food)
Collins
Perth, WA
01.2020 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
Education
Winthrop Primary School
Perth, WA 01.2011 - 12.2015
Metal Work, Wood Work And Computer Engineering
Applecross Senior High
Perth, WA 04.2001 -
Skills
Food preparation
Customer engagement
Shift management
Operations management
Staff training and development
Health and safety regulations
Timeline
Kfc (Fast Food)
Collins
01.2020 - Current
Winthrop Primary School
01.2011 - 12.2015
Metal Work, Wood Work And Computer Engineering
Applecross Senior High
04.2001 -
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