Thirawat Kaewsanit
Asquith,New South Wales
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
8
8
years of professional experience
Work History
Waiter and Bartender
Absolute Thai Group
02.2017 - 09.2022
- Experienced in training new staff members
- Assisted in organising other staff members to ensure smooth workflow
- Accurately processed order paperwork and payment transactions
- Handled customer enquiries; resolved any conflict amongst staff and customers
- Worked at multiple locations
- Experienced in preparing alcoholic beverages and cocktails.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waiter
Pear Thai Restaurant
Thornleigh
01.2016 - 01.2017
- Operated front of house independently
- Assisted in opening and closing restaurant
- Operated in multiple POS systems.
Waiter
Tom Nam Thai Restaurant
Asquith
07.2014 - 12.2015
- Exposed to waiting and serving customers
- Learned table management
- Learned to operate POS system.
Education
Year 12
Asquith Boys High School
Asquith, NSW11.2017
Skills
- Table management
- Conflict resolution
- Stress management
- Making cocktails
- Time management
- Team leader
- Decision-Making
- Flexible and Adaptable
Accomplishments
- Hospitality - SIT30616, NSW Department of Industry
- December 2017 — February 2019
- Barista & Coffee Art Certificate, Sydney Coffee Academy
- March 2016 — May 2016
- RSA - SITHFAB002, CBD College
- September 2018
- RCG - SITHGAM001, CBD College
- September 2022
Timeline
Waiter and Bartender
Absolute Thai Group
02.2017 - 09.2022
Waiter
Pear Thai Restaurant
01.2016 - 01.2017
Waiter
Tom Nam Thai Restaurant
07.2014 - 12.2015
Year 12
Asquith Boys High School
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