Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Hobbies and Interests
Languages
Timeline
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Thisal Rathnayake

Riverstone,NSW

Summary

Dedicated college student pursuing a Bachelor's degree in Information Technology with a focus on Cybersecurity. Actively engaged in self-learning to enhance hacking skills during spare time, demonstrating a strong commitment to personal and professional growth in the field.

Overview

3
3
years of professional experience

Work History

Team Member

Kmart
07.2022 - Current
  • Sorted and stacked finished items.
  • Sealed containers and packages with glue, tape or other materials.
  • Secured items for storage or shipment.
  • Counted items to verify accuracy of orders.
  • Assembled boxes, cartons and containers to package items.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Crew Team Member

Oporto
03.2022 - 06.2022
  • Delivered high-quality customer service by ensuring all food items were prepared, packaged, and presented with care and consistency.
  • Collaborated effectively with team members to maintain workflow and support operations across multiple stations.
  • Maintained a clean, organized, and safe work environment to support productivity and uphold health standards.
  • Resolved customer concerns professionally, ensuring satisfaction and reinforcing brand loyalt.
  • Adapted to various roles as needed to optimize service coverage and meet daily performance goals.
  • Built strong working relationships with coworkers and management through clear communication and reliability.
  • Used proper techniques to prepare food and ingredients.

Education

Batchelor of Information Systems - Cybersecurity And Networking

University of Sydney(UTS)
06.2025

High School Diploma -

Castle Hill High School
Castle Hill, NSW
12.2021

Skills

  • Understanding of Microsoft Tools
  • Communication Skills
  • Active Listening
  • Customer service
  • Organizing work stations
  • Workflow optimization
  • Following instructions
  • Computer skills
  • Task prioritization

Accomplishments

  • Supervised team of 8 staff members as a temporary Team Supervisor (2 months).
  • Won 1st rank in the School for IPT and SDD in Year 11

Hobbies and Interests

  • Exercise
  • Penetration testing local Systems
  • Website Development

Languages

English
Native or Bilingual
Sinhalese
Limited Working

Timeline

Team Member

Kmart
07.2022 - Current

Crew Team Member

Oporto
03.2022 - 06.2022

Batchelor of Information Systems - Cybersecurity And Networking

University of Sydney(UTS)

High School Diploma -

Castle Hill High School

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Thisal Rathnayake