THI THANH THUY NGUYEN
Georges Hall,New South Wales
Summary
I am a Bachelor of Business graduate with strong skills in customer service, accounting software such as MYOB, and the Microsoft Office Suite.
I am dedicated about contributing to a dynamic team and beginning my career in accounting.
I am eager to apply my knowledge and contribute to a professional accounting environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
IGA SUPERMARKET
Enmore, NSW
06.2022 - Current
- Managed daily cash transactions and processed customer purchases with high accuracy and efficiency.
- Operated point-of-sale (POS) systems, handling cash, credit, and debit payments.
- Provided exceptional customer service, addressing inquiries, and resolving issues promptly.
- Processed returns, exchanges, and refunds in accordance with store policies.
- Regularly check supplies of products and stock availability
Customer Service Representative
Gongcha
Campsie, NSW
09.2021 - 10.2022
- Delivered outstanding customer service by actively interacting with customers, understanding their preferences.
- Ensure all invoices and purchase orders are matched prior to entering the system.
- Worked efficiently in a team to maintain a smooth operation, especially during peak periods.
- Trained new staff, enhancing team performance, and service quality.
Education
Bachelor of Business - Major in Accounting
University of Technology Sydney
Sydney, NSWSkills
Customer service
- Customer service professional with four years of experience, skilled in communication, problem-solving, and managing client accounts
Computer skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), accounting software such as MYOB, and data entry, with strong attention to detail
Calm under pressure
- Able to remain calm under pressure, effectively managing multiple tasks and deadlines, while maintaining accuracy and attention to detail
Language skills
- Fluent in both Vietnamese and English, with strong communication skills in both languages
Timeline
Customer Service Cashier
IGA SUPERMARKET
06.2022 - Current
Customer Service Representative
Gongcha
09.2021 - 10.2022
Bachelor of Business - Major in Accounting
University of Technology Sydney
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