Thi Thanh Van (Poppy) Nguyen

• Provided comprehensive patient-centered care for individuals with neurological and general medical conditions.
• Conducted thorough assessments, including neurological and physical evaluations, to identify clinical deterioration.
• Managed acute and chronic conditions, prioritizing safety and quality in a fast-paced environment.
• Administered medications safely, monitoring for effectiveness and adverse reactions.
• Collaborated with multidisciplinary teams to develop and implement individualized care plans.
• Supported recovery through mobility assistance, pressure injury prevention, and discharge planning.
• Educated patients and families on disease processes, medications, and ongoing care needs.
• Maintained accurate, timely documentation in compliance with legal standards.

• Delivered high-quality nail care services while maintaining strict hygiene and infection control standards
• Exhibited attention to detail and manual dexterity, ensuring precision in nail treatments and enhancing client satisfaction
• Built rapport with clients through effective communication and a patient-centred approach
• Maintained a clean, safe, and organised workspace in compliance with health regulations
• Managed appointments, prioritised tasks, and worked efficiently in a fast-paced environment
• Delivered customer service that prioritised client comfort and satisfaction, fostering trust and loyalty
• Utilised knowledge of skin and nail health to identify abnormalities and implement safe practices for client well-being
• Developed time management, interpersonal, and professionalism skills transferable to nursing practice

• Delivered compassionate, holistic care to patients with life-limiting illnesses, focusing on comfort, dignity, and quality of life.
• Conducted comprehensive assessments for pain and symptom management, ensuring timely reporting of changes to enhance patient comfort.
• Administered medications safely, including analgesics, opioids, and end-of-life care medications, with careful monitoring of effectiveness and side effects.
• Facilitated end-of-life care planning in collaboration with patients, families, and multidisciplinary team, aligning care with patient values and preferences.
• Provided emotional support to patients and families, demonstrating empathy, cultural sensitivity, and strong communication skills.
• Engaged in advance care planning discussions, advocating for patients' wishes and goals of care to ensure respectful and personalized treatment.
• Demonstrated ability to prioritise care, manage workload, and adapt in a supportive learning environment as a graduate nurse.

Delivered patient-centered care in fast-paced general medical ward, ensuring comfort and safety.

• Conducted comprehensive patient assessments and continuously monitored vital signs to identify changes in condition.
• Administered medications safely according to clinical guidelines and protocols.
• Developed and implemented individualized care plans with multidisciplinary teams.
• Recognized and responded promptly to patient deterioration, escalating care as necessary.
• Maintained accurate, timely documentation to ensure continuity of care.
• Provided compassionate support and education to patients and families, enhancing understanding of care and treatment.
• Effectively prioritized workload while managing care for multiple patients simultaneously.

• Delivered high-quality basic care to patients in diverse healthcare settings.
• Monitored patient conditions and reported changes to nursing staff to ensure timely interventions.
• Supported registered nurses with clinical tasks, such as vital signs and patient transfers.
• Assisted with daily living activities to enhance patient comfort and independence.
• Communicated effectively with patients and families to provide support and facilitate care coordination.
• Promoted patient dignity, independence, and well-being consistently.
• Maintained a safe, clean environment adhering to infection control standards.
• Adapted quickly to various healthcare environments, demonstrating flexibility and teamwork.