Summary
Overview
Work History
Education
Timeline
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Thi Thao Ly Pham

Hồ Chi Minh City,Vietnam

Summary

Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.

Overview

9
9
years of professional experience

Work History

Point of Sale Manager

Minh Khai Hoan Ltd
Ben Tre, Vietnam
06.2022 - Current
  • Developed and implemented strategies to increase customer satisfaction with point of sale services.
  • Created daily, weekly and monthly reports for management on point of sale transactions.
  • Maintained an accurate inventory of all point of sale hardware and software.
  • Ensured compliance with company policies and procedures related to the point of sale system.

Sales Agent

Phuc Thinh real estate Ltd
Ho Minh Chi City, Vietnam
07.2020 - 11.2021
  • Resolved customer complaints promptly and effectively.
  • Provided product demonstrations to potential buyers both in person or via video conferencing tools.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.

Sales Agent

Mobifone plus
Ho Chi Minh , Vietnam
04.2018 - 01.2020
  • Conducted market research to identify potential customers and their needs.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Created presentations and proposals for prospective clients.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.

Cashier

B's mart
Ho Chi Minh , Vietnam
02.2015 - 03.2017
  • Greeted customers and provided assistance in locating items.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints regarding sales and service.
  • Assisted with pricing merchandise for sale in store.

Education

Accountant -

University of Ho Chi Minh
Ho Chi Minh
01-2013

Timeline

Point of Sale Manager

Minh Khai Hoan Ltd
06.2022 - Current

Sales Agent

Phuc Thinh real estate Ltd
07.2020 - 11.2021

Sales Agent

Mobifone plus
04.2018 - 01.2020

Cashier

B's mart
02.2015 - 03.2017

Accountant -

University of Ho Chi Minh

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Thi Thao Ly Pham