THI THU HIEN (HANNAH) NGUYEN
Melbourne,VIC
Summary
I am an enthusiastic marketing student with a minor in public relation and leadership devotee, driven by an unyielding commitment to self-improvement and excellence in all endeavors. My proactive and creative approach to problem-solving reflects my dedication to craft innovative solutions that promise to make a significant impact. I am wholeheartedly devoted to delivering exceptional value to any organization I join.
Overview
4
4
years of professional experience
Work History
VOLUNTEER STAFF
Leo Club of Whitehorse
01.2021 - Current
- Assisted in hosting event, functions to raise funding
- Creating community engagement
- Working as a team
- Build empathy and compassion among the community
- Contributing creative strategies to building events, functions and meetings
- Teamwork
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
STUDENT VOLUNTEER
Swinburne the University of Technology
08.2024 - 09.2024
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
STORE MANAGER
Le Feu Hospitality Group
01.2022 - 01.2024
- Accomplished 62.5% increasing in margin profit within one year
- Professional communication performs through customer services and within the management team
- Analyzing data and customer feedbacks to develop marketing strategies to align with their needs
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
CONTENT ASSISTANT
Victoria Elixir Coffee Roaster
01.2022 - 07.2022
- Planning schedule
- Creating engaging content
- Customer service
- Researching and bringing ideas and trends into practical application for the business
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Business - Marketing
Swinburne The University of Technology
Hawthorn, VIC06.2026
High School -
Forest Hill College
Forest Hill, VIC01.2022
Skills
- Event management
- Communication Skills
- Exceptional resilience ability
- Friendly, Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
Languages
Vietnamese
English
Interest in taking photo and travelling
I love capturing the beauty of landscapes, where every detail tells a story of how it was shaped. Similarly, traveling allows me to experience beautiful sights, diverse cultures, and connect with people
Timeline
STUDENT VOLUNTEER
Swinburne the University of Technology
08.2024 - 09.2024
STORE MANAGER
Le Feu Hospitality Group
01.2022 - 01.2024
CONTENT ASSISTANT
Victoria Elixir Coffee Roaster
01.2022 - 07.2022
VOLUNTEER STAFF
Leo Club of Whitehorse
01.2021 - Current
Bachelor of Business - Marketing
Swinburne The University of Technology
High School -
Forest Hill College
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