Thi Thu Van Pham
Melbourne,VIC
Summary
I have more than 6 years working as nail technician . Therefore, I build up my skills in nail as well as customer service in this industry. Moreover, I used to work for the bank in Vietnam for 5 years . It also help me be more confident , quickly solving any problems and gave to the customer the best service.
Although I have limited experience in running the business ,I was training in business, so i understand how the business in Australian was run , plus with my skills in nails and customer service. I confident to develop my business.
Overview
7
7
years of professional experience
Work History
Nail Technician
Trish Nail
Eltham, Victoria
02.2021 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Cleaned and sterilized tools and work areas between customers.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Developed creative designs on nails using a variety of colors and materials.
- Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
- Cleaned and sanitized tools and work environment.
- Scheduled client appointments and accepted payments.
- Applied nail treatments, polish and artificial tips to complete manicure services.
Nail Technician
Sugar Blonde
Malvern, Victoria
05.2017 - 12.2019
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Maintained customer records for future reference.
- Conducted consultations with clients to determine their needs and preferences.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Developed creative designs on nails using a variety of colors and materials.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
- Ensured that safety protocols were followed during each service provided.
- Responded promptly to customer inquiries and complaints.
- Completed daily customer appointments and updated master schedule.
- Performed high volume of daily customers gel, acrylic and natural manicures.
Education
Certificate III - Pathology Collection
Labtech Training
Victoria10.2023
Certificate of Completion - Lashes
Lashes Training
Victoria05.2023
Diploma in Business - Business
Greenwitch College
Victoria03.2019
Bachelor of Finance - Finance
Banking University
Vietnam03.2011
Skills
- Manicures
- Gel Tips
- Cuticle Care
- Nail Preparation
- Sales Proficiency
- Time Management
- Training and Coaching
- Appointment Management
- Problem-Solving Skills
- Customer Service
- Financial Administration
- Promotional Planning
Timeline
Nail Technician
Trish Nail
02.2021 - Current
Nail Technician
Sugar Blonde
05.2017 - 12.2019
Certificate III - Pathology Collection
Labtech Training
Certificate of Completion - Lashes
Lashes Training
Diploma in Business - Business
Greenwitch College
Bachelor of Finance - Finance
Banking University
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