THI THUY NGAN DAO
Kewarra Beach,QLD
Summary
I'm Vietnamese with the Working holiday visa and I'm looking for a job in the hospitality. I'm a barista/ waitress with a passion for delivering top-notch service. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Barista
Zi! Coffee and Roastery
06.2024 - 09.2024
- Took coffee and other beverage orders and prepared them for customers quickly and effectively
- Preparation of ingredients
- Excellent customer service and multi-tasking
Barista
July Coffee Shop
11.2023 - 03.2024
- Ordered drinks for a smooth process.
- Served drinks, as well as prepared and finished the tables.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Wait Staff Member
Japanese Food
09.2018 - 06.2019
- Took drinks and food orders for customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
Wait Staff Member
1st Wood-fired Pizza
10.2016 - 05.2018
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Made pizza and drinks for customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Teaching - Teaching English As A Second Language (ESL)
University of Foreign Languages Studies
Danang City10.2020
Skills
POS Systems
Coffee machinery
Customer service
Friendly and positive attitude
Teamwork and Collaboration
Food Serving and Preparation
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Korean
Limited Working
Timeline
Barista
Zi! Coffee and Roastery
06.2024 - 09.2024
Barista
July Coffee Shop
11.2023 - 03.2024
Wait Staff Member
Japanese Food
09.2018 - 06.2019
Wait Staff Member
1st Wood-fired Pizza
10.2016 - 05.2018
Bachelor of Teaching - Teaching English As A Second Language (ESL)
University of Foreign Languages Studies
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