Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Thitinunt Prakoon (Pinky)

Castle Hill

Summary

Driven and customer-focused professional with a proven track record in fast-paced food service environments, including Harbord Grower Market. Skilled in maintaining high-quality customer service and adept at problem-solving and effective communication. Demonstrates a strong ability to work collaboratively, ensuring customer satisfaction and team success.

Overview

3
3
years of professional experience

Work History

Cash Register, Food Deli Store and Beverage Store

Harbord Grower Market
02.2023 - Current
  • Maintain strong communication skills, a friendly and outgoing personality, and the ability to work well under pressure.
  • Maintain a good knowledge of the menu and be able to make recommendations to guests based on their preferences.
  • Handling cash and credit card transactions, and restocking supplies as needed.
  • Proficient in dealing and negotiating with a variety of customers and any unexpected situations, efficiency in being able to work independently and come up with a prompt solution when required.

Cook

Kinn Niyom Thai Restaurant
01.2022 - 02.2023

• Preparing ingredients for dishes, such as chopping vegetables, cutting meat, and measuring ingredients.

• Cooking and seasoning food according to recipes or personal judgment.

• Monitoring food quality and ensuring that dishes are prepared and presented correctly.

• Cleaning and maintaining kitchen equipment and work areas.

• Collaborating with other kitchen staff to ensure that orders are completed in a timely and efficient manner.

• Following proper food safety protocols and adhering to food safety and sanitation guidelines.

Education

Baulkham Hills Tafe
Baulkham Hills

Skills

I’m a customer focused individual with 2 years experience serving a variety of customers and creating a warm and friendly environment who is looking for a full-time job in the customer service line

I have a proven track record of establishing excellent customer service to guests in the restaurant setting This includes:

  • Taking orders
  • Serving food and drinks
  • Ensuring that guests have an enjoyable experience

Key Skills:

Communication:

I have a good ability to communicate effectively with customers which I've demonstrated from working as a food and beverage attendee

I am an active listener, demonstrate clear and concise speaking, and have the ability to convey information in a way that is easy to understand

Problem-solving:

I can effectively identify and solve problems, and have the ability to analyse information, and make quick and effective decisions

Time management:

I have the ability to juggle multiple tasks at once and consistently ensure that all tasks are completed in a timely manner

Product knowledge:

I always maintain a good understanding of the products and services which allows me to answer customer questions and provide accurate information

Positive attitude:

I'm an honest person, hardworking, and always maintain a friendly working environment I'm always smiling to make customers feel valued and appreciated

Collaborative:

Working as part of a team and being a good team player, the ability to communicate effectively with colleagues, share responsibilities, and work together to achieve common goals

References

Upon Request

Timeline

Cash Register, Food Deli Store and Beverage Store

Harbord Grower Market
02.2023 - Current

Cook

Kinn Niyom Thai Restaurant
01.2022 - 02.2023

Baulkham Hills Tafe

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Thitinunt Prakoon (Pinky)