Thi Trang Vu
Derby,WA
Summary
Proven expertise in customer service and time management, honed across roles at Rustys Derby IGA and Kimberley Hotel. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining transactions. Skilled in spirit, wine, and beer knowledge, consistently delivering friendly, efficient service to a diverse clientele. Achieved a significant improvement in transaction accuracy and customer experience.
Overview
2
2
years of professional experience
Work History
Cashier
Rustys Derby IGA
Derby, WA
03.2024 - Current
- Transaction Handling: Receive and process customer payments through cash, credit cards, and other electronic payment methods.
- Customer Service: Greet customers, provide advice, and address inquiries regarding supermarket products.
- Cash Management: Ensure cash registers are accurate, perform regular cash checks, and reconcile transactions during shifts.
F&B Attendant
Kimberley Hotel
, WA
04.2023 - 01.2024
- Customer Service: Greet guests, present the menu, and ensure they have the best dining experience.
- Ability to Work Under Pressure: Perform effectively in a fast-paced and high-stress environment, especially during peak hours.
- Customer Care Skills: Ensure customer satisfaction with the service and professionally resolve any issues that arise.
Cashier
Jay
Halls Creek, WA
10.2022 - 01.2024
- Merchandise and Service Management: Collaborate with the team creatively to create a friendly environment that accommodates customers from all backgrounds.
Education
Diploma - Advanced Agriculture
Ramat Negev International Training Center
Israel12-2020
Bachelor of Science - Rural Development
Vietnam National University of Agriculture (VNUA)
Hanoi, Vietnam04-2018
Skills
- Time management skills
- Spirit, wine, and beer expertise
- Customer assistance
Timeline
Cashier
Rustys Derby IGA
03.2024 - Current
F&B Attendant
Kimberley Hotel
04.2023 - 01.2024
Cashier
Jay
10.2022 - 01.2024
Diploma - Advanced Agriculture
Ramat Negev International Training Center
Bachelor of Science - Rural Development
Vietnam National University of Agriculture (VNUA)
Similar Profiles
Justine WilsonJustine Wilson
Customer Service Cashier at IGA DerbyCustomer Service Cashier at IGA Derby
Huyen NguyenHuyen Nguyen
Store Manager ( All Rounder ) at Rusty's IGA DerbyStore Manager ( All Rounder ) at Rusty's IGA Derby
Jasmin kelleherJasmin kelleher
Administrator at Rustys Building SolutionsAdministrator at Rustys Building Solutions