Summary
Overview
Work History
Education
Skills
Timeline
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Thi Tuyet Lan Dang

Thi Tuyet Lan Dang

Oran Park,NSW

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

10
10
years of professional experience

Work History

Sales Assistant

Village Bakery
10.2021 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.

FOH Team Member

LitCanteen
07.2019 - 07.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

FOH Team Member

Phoodle Eatery
04.2018 - 06.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Stayed ready for quick turnovers by pre-bussing tables.
  • Helped guests at tables when in need of assistance.

2IC Kitchen

So 9 Restaurant
10.2015 - 11.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Advanced Diploma - Hospitality

Clarendon Business College
Sydney, NSW
06.2021

Skills

  • Transactions and Cash Handling
  • Cool Under Pressure
  • Member Support
  • Supply Stocking
  • Understanding Customer Needs
  • Cash Register Operation

Timeline

Sales Assistant

Village Bakery
10.2021 - Current

FOH Team Member

LitCanteen
07.2019 - 07.2021

FOH Team Member

Phoodle Eatery
04.2018 - 06.2021

2IC Kitchen

So 9 Restaurant
10.2015 - 11.2019

Advanced Diploma - Hospitality

Clarendon Business College

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Thi Tuyet Lan Dang