THI XUAN LINH MAI

• Maintained and processed invoices, and deposits.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Completed payroll for employees and maintained detailed records of procedures.
• Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
• Monitored, verified and approved invoices

• Built personal relationships with guests to promote positive experiences.

• Developed tour programming to enhance guest experiences.
• Worked closely with the management staff of Vietravel to create new and lucrative tours.
• Negotiate with suppliers such as Hotels, Transportation, Restaurants, and Attractions to get the best rates for inbound tourists
• Collected and deposited payments from guests.

• Reviewed general ledger entries and assessed accuracy.
• Communicated with suppliers to reconcile invoice payments.
• Reconciled company accounts for credit cards, employee expenses and commissions.
• Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.
• Prepared quarterly LP financial reports for business
• Prepared GST
• Worked closely with clients to properly fill out tax forms and file tax returns electronically.
• Performed tasks under limited supervision related to income tax compliance such as returns, extensions, forecasts and tax provisions for business sectors and corporate heritage business units.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Assisted customers with prompt and polite support in person and via telephone.
• Helped customers locate products and checked store systems for merchandise at other sites.
• Worked independently with minimal supervision.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing to increase Sales
• Input credit and debit card payments in POS system to complete purchases.