Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner
B.I.C Services Pty Limited
09.2022 - Current
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Banker
Vietnam Technological And Commercial Joint – Stock
08.2016 - 08.2022
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Educated customers on features and benefits of banking products and services.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Developed and implemented strategies to reduce risk and increase profitability.
Educated customers on online banking and mobile banking applications.
Referred customers to other banking departments for specialized services.
Handled various accounting transactions.
Cross-sold credit cards, loans and other bank products.
Education
High School Diploma -
Harbourside Institute of Australia
Sydney, NSW
07.2033
Skills
Surface Polishing
Adaptable and Flexible
Clean Floors
Cleaning Equipment Operations
Cleaning Solution Preparation
Chemical Handling Safety
Cleaning and Sanitizing
Kitchen Cleaning
Certification
I have COE study Early Childhood Education and Care
Timeline
Cleaner
B.I.C Services Pty Limited
09.2022 - Current
Banker
Vietnam Technological And Commercial Joint – Stock
08.2016 - 08.2022
High School Diploma -
Harbourside Institute of Australia
I have COE study Early Childhood Education and Care
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