Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Thoi Thuan Nguyen

Lidcombe,NSW

Summary

Experienced barista at Highlands Coffee with six months of hands-on and co-training experience, complemented by physics tutoring at Thanh Dat Education. Skilled in beverage crafting, and maintaining a clean workspace. Friendly, hard-working, and eager to learn.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Highlands Coffee
Hanoi
01.2025 - 02.2025
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Utilized POS system to receive and process customer payments.
  • Input orders into point of sale system and handled customer payments.

Physics Tutor

Thanh Dat Education
Hanoi
08.2024 - 02.2025
  • Guided students, teaching methods for working assignments and determining correct solutions.
  • Assisted students with developing and applying analytical skills useful for different physics equations.
  • Communicated student progress to parents and teachers through written progress reports and direct conversations.

Barista Trainee

ACE x EGGYOLK
Hanoi
08.2024 - 12.2024
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Supported highest standards of conduct and service to support company reputation.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Education

Business Analytics

University of Sydney
Sydney, NSW

Skills

  • Quality control
  • Customer service
  • Time management
  • Team collaboration

Affiliations

  • Charity
  • Music performer
  • Student council's vice-president

Languages

English
Professional
Vietnamese
Native/ Bilingual

Certification

  • Certificate of Barista Course
  • IETLS 7.0

Timeline

Barista

Highlands Coffee
01.2025 - 02.2025

Physics Tutor

Thanh Dat Education
08.2024 - 02.2025

Barista Trainee

ACE x EGGYOLK
08.2024 - 12.2024

Business Analytics

University of Sydney

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Thoi Thuan Nguyen