Thomas Rohrich
Secret Harbour,WA
Summary
I am a determined, dependable 18 yr old Tafe student currently working at Spotlight. I am seeking additional work to supplement my current workload. I am a focused Spotlight store filler and customer service team member and I am considered a helpful and reliable employee. I am a compassionate person with excellent interpersonal skills and I am committed to providing quality customer service. I am undertaking a Cert III in Information Technology and I have been commended for my attention to detail, and accuracy. I look forward to developing my skills further in new contexts.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Spotlight Fill Team Member
Spotlight
03.2023 - Current
- Improved customer satisfaction by efficiently restocking shelves and maintaining a clean store environment.
- Enhanced teamwork and communication among Fill Team members through regular meetings and collaboration on tasks.
- Reduced out-of-stock occurrences by promptly replenishing merchandise as needed.
- Assisted in inventory management, conducting accurate counts and reporting discrepancies to supervisors.
- Provided excellent customer service by answering questions, locating products, and assisting with purchases.
- Maintained store safety standards, identifying potential hazards and addressing them accordingly.
- Streamlined restocking processes by organizing overstock areas for easy access during shifts.
- Demonstrated adaptability by supporting various departments when additional assistance was required.
- Kept machines and surrounding areas maintained and clean.
- Carried out instructions furnished in verbal or written format.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Greeted customers and directed to requested products.
Education
Certificate III in Information Technology - Information Technology
TAFE
Rockingham, WA06.2024
High School Diploma -
Comet Bay College
Secret Harbour, WA12.2023
Skills
- Class C-A Driver's Licence
- Analytical skills
- Excellent reading Comprehension
- Computer skills
- Flexible and adaptable
- Data Management
- Written Communication
- Responsible
- Conflict resolution
- Compassion
- Organized
- Works effectively in a team
- Ability to problem solve
- Retains information easily
- Stock replenishment
- Store maintenance
- Warehouse Operations
- Shelf Stocking
- Product display
- Workplace Safety
- Equipment Operation
- Customer Service
Accomplishments
Most Consistent Academic Award 2017 Comet Bay PS
Arts Captain 2017 Comet Bay PS
Accolades Experience
- Most Consistent Academic Award (2017 Comet Bay Primary School)
- Arts Captain 2017 (Responsible for audio-visual set up for school assemblies)
- Workplace Skills Cert II, Training in Workplace Safety, Courtesy and Etiquette.
Age
18 years
Personal Information
Date of Birth: 01/03/06
Certification
Drivers Licence Class C
Cert II in Workplace Skills
Cert II & Cert III in Music
Timeline
Spotlight Fill Team Member
Spotlight
03.2023 - Current
Certificate III in Information Technology - Information Technology
TAFE
High School Diploma -
Comet Bay College