Thomas Aitcheson
Albury,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Department Manager
Mcdonalds Albury
01.2023 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
Shift Manager
Mcdonalds Albury
12.2022 - 01.2023
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Established team priorities, maintained schedules and monitored performance
Crew Coach
Mcdonalds Albury
11.2021 - 12.2022
- Provided coaching and mentoring to employees.
- Trained and mentored numerous new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
Crew Member
Mcdonalds Albury
09.2020 - 11.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Trinity Anglican College
Thurgoona, NSW12.2022
Skills
- Framework Improvements
- Bug Fixes
- Virus Protection
- Hardware Upgrades
- Friendly and Patient
- Hardware Replacement
- Printers and Peripherals
- Device Distribution
Technology
- I build my own computers from purpose chosen hardware
- I supply technology support to friends and family
Timeline
Department Manager
Mcdonalds Albury
01.2023 - Current
Shift Manager
Mcdonalds Albury
12.2022 - 01.2023
Crew Coach
Mcdonalds Albury
11.2021 - 12.2022
Crew Member
Mcdonalds Albury
09.2020 - 11.2021
High School Diploma -
Trinity Anglican College
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