Thomas Beddoe
Sunbury
Summary
Dynamic Crew Trainer at McDonald's Restaurant with a proven track record in employee training. Expert in food safety practices and effective communication, enhanced team performance and service quality, leading to improved customer satisfaction. Committed to fostering a collaborative environment and driving operational efficiency through targeted training initiatives.
Developed leadership and training skills in fast-paced, customer-focused environment. Demonstrated ability to communicate effectively, develop team members, and implement training programs. Seeking to transition into new field, leveraging strong team coordination and operational management skills.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's Restaurant
03.2023 - Current
- Trained new crew members on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and sanitation practices.
- Monitored team performance to maintain service speed and accuracy during peak hours.
- Assisted in developing training materials for onboarding processes.
- Facilitated ongoing training sessions to enhance staff skills and knowledge retention.
- Collaborated with management to identify areas for process improvement and efficiency gains.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Education
High School Diploma -
Sunbury Downs Secondary College
Sunbury, VIC12-2025
Skills
- Customer service
- Employee onboarding and training
- Effective team leadership
- Food safety practices
- Effective communication
- Team leadership
- Workplace safety
- Cleaning and sanitation
Timeline
Crew Trainer
McDonald's Restaurant
03.2023 - Current
High School Diploma -
Sunbury Downs Secondary College