Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Brown

Loganlea,Australia

Summary

Self-motivated and enthusiastic professional recently relocated to Australia, eager to leverage diverse experiences across various sectors. Committed to developing key skills and gaining valuable insights in dynamic environments, with a strong focus on adaptability and growth. Passionate about contributing to team success while embracing new challenges that foster personal and professional development. Prepared to make a meaningful impact in any role.

Overview

5
5
years of professional experience

Work History

Customer Service Assistant

Kingston Park Raceway
Kingston, QLD
04.2022 - Current
  • Provided exceptional customer support, resolving inquiries and issues efficiently.
  • Assisted in training new staff on company policies and customer service protocols.
  • Managed cash handling procedures, ensuring accuracy during transactions.
  • Coordinated with team members to maintain cleanliness and safety standards in service areas.
  • Monitored inventory levels, assisting with replenishment orders as needed.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.

Warehouse Operative

IForce
11.2021 - 01.2022

Responsibilities

  • Managed inventory control processes, maintaining accurate stock levels and minimizing discrepancies.
  • Fostered a positive work environment by maintaining open communication channels with coworkers and supervisors, resolving conflicts promptly, and demonstrating respect for all team members.
  • Achieved targets for order processing, diligently working to meet daily quotas.

IT Support

MCI 4 Service
03.2021 - 10.2021

Responsibilites

  • Coordinated with IT support to troubleshoot technical issues, minimizing downtime in the office.
  • Acted as a liaison between end-users and higher-level IT support personnel when escalation was necessary.
  • Collaborated with IT support to resolve technical issues quickly, minimizing downtime for employees.

Education

A-Level - ICT

RSA Arrow Vale Academy
06-2015

A-Level - History

RSA Arrow Vale Academy
06-2015

Creative Media Studies

RSA Arrow Vale Academy
06-2015

Skills

  • Skilled in MS Office applications
  • Welcoming attitude
  • Driven and independent
  • Motivated team member
  • Reliable time management
  • Eagerness to learn

Timeline

Customer Service Assistant

Kingston Park Raceway
04.2022 - Current

Warehouse Operative

IForce
11.2021 - 01.2022

IT Support

MCI 4 Service
03.2021 - 10.2021

A-Level - ICT

RSA Arrow Vale Academy

A-Level - History

RSA Arrow Vale Academy

Creative Media Studies

RSA Arrow Vale Academy
Thomas Brown