Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Thomas Carter

Aspendale Gardens,VIC

Summary

Dedicated, and passionate employee in any field. Has managed, and inspired a team of 10+ employees, in previous position, as well as worked in high pressure environments both in current, and past jobs. Looking to apply both past job experience and knowledge that has been gathered from university.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Grocery Team Member

Woolworths Supermarket
09.2018 - Current
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery department.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Maintained grocery department stock level, taking products from the backroom to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.

Assistant Grocery Department Manager

Woolworths Supermarket
05.2023 - 01.2024
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.

Assistant Fresh Connivence Department Manager

Woolworths Supermarket
08.2020 - 02.2022
  • Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
  • Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
  • Trained new employees on company policies, procedures, and best practices.
  • Assisted in increasing sales revenue through effective merchandising and promotional efforts.

Team Member

Tasman Butchers
11.2016 - 09.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Bachelor of Criminology And Criminal Justice -

Swinburne University of Technology
Melbourne, VIC
08-2024

Victorian Certificate of Education - VCE Scored

Mordialloc College
Mordialloc, VIC
10-2019

Skills

  • Customer Service
  • Excellent Communication
  • Teamwork and Collaboration
  • Team Management
  • Policy Enforcement
  • Willing to Learn

Accomplishments

I recently completed the Melbourne Marathon and also completed the Half Melbourne Marathon in 2022.


I was able to be part of World Challenge Malaysia with my High School back in 2018, completing hikes and helped out in building a school.

Certification

HLTAID009 Provide cardiopulmonary resuscitation

HLTAID010 Provide basic emergency life support

HLTAID011 Provide first aid

Interests

  • Enjoy hobbies that combine physical activity with the outdoors
  • Soccer
  • Tennis
  • Running
  • AFL
  • Gym Workouts

Timeline

Assistant Grocery Department Manager

Woolworths Supermarket
05.2023 - 01.2024

Assistant Fresh Connivence Department Manager

Woolworths Supermarket
08.2020 - 02.2022

Grocery Team Member

Woolworths Supermarket
09.2018 - Current

Team Member

Tasman Butchers
11.2016 - 09.2019

Bachelor of Criminology And Criminal Justice -

Swinburne University of Technology

Victorian Certificate of Education - VCE Scored

Mordialloc College

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Thomas Carter