Thomas Dee
Melbourne,Australia
Summary
Customer-focused professional with experience in team coordination, client interactions, and problem-solving. Skilled in handling inquiries, managing daily operations, and ensuring a positive customer experience. Strong background in multitasking, administrative support, and maintaining organized workflows. Seeking a customer service or reception role where I can leverage my communication skills, attention to detail, and ability to create a welcoming environment for clients and customers.
Overview
7
7
years of professional experience
Work History
Site Supervisor
04.2023 - 12.2024
- Served as the primary point of contact for clients, addressing inquiries and resolving concerns
- Managed daily site operations, ensuring smooth coordination between staff and stakeholders
- Maintained accurate records, scheduled tasks, and communicated updates to relevant parties
- Developed strong interpersonal skills by working closely with teams and contractors
Acoustics Installer
09.2021 - 04.2023
- Interacted with clients to discuss installation needs and ensure satisfaction with services
- Worked in a team setting to complete projects efficiently and professionally
- Ensured all customer requests were handled promptly and with attention to detail
- Gained hands-on experience in maintaining organized workflows and customer service interactions
Retail Sales Associate
The Pet Centre
Wellington
09.2017 - 12.2020
- Greeted and assisted customers, providing excellent service and addressing their needs.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Assisted with inventory management, including stocking shelves and organizing displays.
Skills
- Customer service and client relations
- Strong verbal and written communication
- Organizational and administrative support
- Multitasking and time management
- Problem-solving and conflict resolution
- Front desk and reception management
Timeline
Site Supervisor
04.2023 - 12.2024
Acoustics Installer
09.2021 - 04.2023
Retail Sales Associate
The Pet Centre
09.2017 - 12.2020
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