Thomas Duffy
Sales Representative
Sydney,NSW
Summary
Natural leader and complex problem solver. Driven to motivate and excite employees to reach optimum performance. Experienced with product testing, management and development of new business opportunities. Skilled Business Development professional offering seven years of experience in leading operations and enhancing revenue.
Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-oriented and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Australian Biotechnologies
Sydney, NSW
12.2021 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Represented company and promoted products at conferences and industry events.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Consulted with product development teams to enhance products based on customer interest data.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Worked with existing customers to increase purchases of products and services.
Product Specialist
Australian Biotechnologies
Sydney, NSW
11.2016 - 12.2021
- Clinical support, consultation and sales across Spine fusion, Sports medicine, Foot & Ankle, Hip & Knee revision, OMF (+ Dental), Shoulder & Elbow, Plastics & Recon, Trauma.
- Friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Liaised between customers and directed the manufacturing teams in the scalable design of several new products.
- Developed and presented demonstrations for allograft handling to showcase functionality of each graft type for KOLs.
- Trained and provided coaching to three junior team members and 20+ manufacturing technicians.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Retained existing clients and developed 80+ new accounts by extending high quality and efficient support service.
- Continued research on each graft product's technical specifications and efficiently communicated information.
- Continually expanded knowledge of Osteoinductive and Soft Tissue product lines.
- Provided technical support for over 120 allograft storage freezers nationally.
Manufacturing Technician
Australian Biotechnologies
Sydney, NSW
11.2014 - 11.2016
Education
Bachelor of Science - Materials Engineering
University of New South Wales
SydneyBachelor of Engineering - Civil & Mechanical Engineering
University of Western Australia
Perth, WADiploma - Viticulture And Enology
TAFE
Kurri Kurri, NSWSpecialist Certification - Tissue Banking
American Association of Tissue Banking
New Orleans, LA, USASkills
Prospect targeting
undefinedTimeline
Business Development Manager
Australian Biotechnologies
12.2021 - Current
Product Specialist
Australian Biotechnologies
11.2016 - 12.2021
Manufacturing Technician
Australian Biotechnologies
11.2014 - 11.2016
Bachelor of Science - Materials Engineering
University of New South Wales
Bachelor of Engineering - Civil & Mechanical Engineering
University of Western Australia
Diploma - Viticulture And Enology
TAFE
Specialist Certification - Tissue Banking
American Association of Tissue Banking
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