Thomas Duus
Karabar,ACT
Summary
Passionate and Organized, with nearly 5 years of Customer Service and Retail Experience alongside 2 years of leadership experience within the workplace. Eager to leverage excellent leadership and communication skills to join a positive workplace and be a genuine contributor to a workplace that values my efforts and ethic.
- Currently waiting on WWVP card
- Has access to CoVID Vaccinations
- Able to procure a Police Check
Overview
4
4
years of professional experience
Work History
Site Manager
Rent a Space
Queanbeyan
03.2024 - 06.2024
- Managed daily operations of the site, including staff and contractors.
- Monitored job progress to ensure quality standards were met.
- Reviewed project plans regularly to ensure deadlines are met on time.
- Scheduled maintenance tasks and ensured all equipment was functioning properly.
- Maintained records of inventory, assets, personnel and other relevant data.
- Performed inspections of the facility on a regular basis to ensure security measures were followed.
Sales Worker / Weekend Manager
Clark Rubber
Fyshwick, ACT
06.2020 - 03.2024
- Positioned in a leadership role with Clark Rubber, managing the store on the weekends, which consists of opening and closing the store, managing the workers, the online orders and backorders as well
- When not managing handling around 30 - 40+ customers a day
- Answering phone calls with queries and requests about stock and product options
- Work with a large clientele who are consistent shoppers, managing relationships with them and understanding what products are best for them at that time
- Assist with stocking, cleaning and ordering stock for the floor, also working with suppliers too handle stock deliveries, using both lifting equipment and machinery
- Training new workers and mentoring for young workers.
- Collaborated with marketing team to develop effective advertising strategies.
- Resolved customer complaints in a timely manner.
Education
Bachelor of Science - Psychology
University of Canberra
true12-2024
High School Diploma -
Canberra Grammar School
10.2021
Skills
- Microsoft Office
- Leadership and Mentoring
- Communication Skills
- Marketing Products
- Risk Management Skills
- Customer Service
- Adaptability
- Problem Solving
- Time Management
- Intrapersonal Skills
Timeline
Site Manager
Rent a Space
03.2024 - 06.2024
Sales Worker / Weekend Manager
Clark Rubber
06.2020 - 03.2024
Bachelor of Science - Psychology
University of Canberra
High School Diploma -
Canberra Grammar School
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