Thomas Eaton
Canberra,ACT
Summary
Hardworking Restaurant Manager with over 5 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Old Canberra Inn
Canberra, ACT
09.2023 - Current
- I was offered the job on the merit of my trial, however, I didn't start for several
months due to me being out of the country in between.
- Having fulfilled most roles across the business with efficiency in a short space of
time, I was approached by the management team with an offer of sponsorship
after five weeks of working. This was discussed and was due to my overall
knowledge of hospitality management and hard work ethic.
Currently, I have just begun my fourth month with the business and will be on
track to be posted to a management position given the next opening. The
company regards me as an asset and would like me to be a big part of their future.
Solar Energy Consultant
Clean Power Australia
, ACT/NSW
02.2022 - 05.2023
- Developed and implemented solar energy solutions for residential and commercial customers.
- Employed consumer-focused sales practices centered on helping families save money.
- Conducted follow-up calls with warm leads to cement connections and pursue conversions.
Assistant Restaurant Manager
The Architect
Chester, Cheshire
07.2020 - 12.2021
- Joined a team of long-time employees and other new individuals who've had to
relocate and find new work due to Covid-19. - Was quick to establish my skills as an
all-round experienced member of the team, with a particular specialty in restaurant management as well as cellar/wet goods organisation. - Had to adapt to a less hands on role within my first week due to a sports injury that limited me physically. Quickly bolstered the skills learnt previously with my ability to chop and change role in a concise manner.
- Was tasked with overseeing the enforcement of strict government Covid-19 regulations for almost the duration of employment, which included being clear with other members of staff and customers the ins and outs.
- Undertook daily preparation of the bar area, took orders and managed stock
control. Kept a well-stocked bar with an adequate supply of liquor, beer, wine,
mixers, ice, napkins, straws, glassware.
Cleaned the bar, tables, chairs, and work area to maintain a sanitary
environment. Provided a positive and friendly guest experience by interacting
with several hundred patrons increasing repeat business from regular
customers. Organised the bar area in an appropriate way to streamline drink
preparation and inventory.
FOH/Cellar Manager
SuperFriendz
Leeds, Yorkshire
12.2017 - 03.2020
- My first hospitality job which I was offered after my trail shift. The venue hosted a wide-range experiences including beer hall, event space, Michelin Guide restaurant, cocktail bar and two large roof terraces. Effectively known as one of the premier establishments in West Yorkshire.
- Quickly established myself as a key team player, and on merit rose up the ladder of management due to my work ethic, intuition and proactive nature.
- Initial role included providing effective coaching to help other beginners achieve and maintain high
standards of quality, customer service, and cleanliness. - Responsible for stocking, organisation, equipment, and cleanliness of all back-of-
house dynamic areas, including overseeing and inspection of a wide variety of machinery and systems, as well as liaison between restaurant and beer hall. - Acted as a point of liaison between General Manager, the operation team and
supervisors, in order to support efficient yet effective operations.
Skills
- Money Handling
- Training and Mentoring
- Team Collaboration
- Guest Relations Management
- Safe Food Handling
- Health Code Compliance
- Sanitation Guidelines
- Service Prioritization
- High-Volume Dining
Timeline
FOH Team Member
Old Canberra Inn
09.2023 - Current
Solar Energy Consultant
Clean Power Australia
02.2022 - 05.2023
Assistant Restaurant Manager
The Architect
07.2020 - 12.2021
FOH/Cellar Manager
SuperFriendz
12.2017 - 03.2020