Thomas Finlayson
Molendinar,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
InterContinental
Sanctuary Cove - Hope Island, Qld
02.2022 - 11.2023
- Assisted other staff members in setting up banquet events according to customer requests.
- Supported serving staff in delivering accurate and well-presented food orders.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Communicated effectively with kitchen staff regarding customer orders.
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
- Provided exceptional service that reflected restaurant standards and core values.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Effectively multitasked within fast-paced environment.
- Prepared mixed drinks according to established recipes while adhering to responsible alcohol service guidelines.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
Education
High School Diploma -
Aquinas College Ashmore
Gold Coast, QLD11-2020
Skills
- Portioning
- Portion Control
- Ingredient Preparation
- Staff Leadership
- Wine Knowledge
- BOH
- Staff Supervision
- Guest Services
- Employee Training
- Beverage Preparation
- Cleaning
- Beer Keg Replacement
- Wait Staff Support
- Cash Register Operation
- Table Setup
- Supply Restocking
- Problem-Solving
- Decision-Making
- POS System Operation
- Teamwork and Collaboration
- Computer Skills
- Complaint Handling
- Table Setting
- Relationship Building
- Team Leadership
- Customer Service Excellence
- Menu Inquiries
- Beverage Making and Delivery
- Service Bar Restocking
- Flexible Schedule
- Cross-Selling and Upselling
- Menu Recommendations
- Customer Relations
Certification
- Diploma of Business | 2020
- Certificate 1 in Business | 2018
- RSA | 2022
- CPR | 2023
- First Aid | 2023
Accomplishments
2018 Principal’s Award Citizenship Excellence
2018 Principal’s Award Certificate 1 in Business
2019 principals award academic excellence
2020 principals award academic excellence
2020 principals award +95% attendance
2020 Barrington college diploma of business
Affiliations
- Fitness
- Sports
- History
- Reading
- Movies
- Technology
- Travelling
Timeline
Food and Beverage Attendant
InterContinental
02.2022 - 11.2023
High School Diploma -
Aquinas College Ashmore
Similar Profiles
Elliott AustinElliott Austin
Waiter at IntercontinentalWaiter at Intercontinental
Ashwin MenonAshwin Menon
F & B Associate at InterContinentalF & B Associate at InterContinental
Yanni Crouche-McDonaldYanni Crouche-McDonald
Recruitment at IntercontinentalRecruitment at Intercontinental