Thomas Fletcher
Sydney,NSW
Summary
Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 4 years of progressive experience.
Overview
6
6
years of professional experience
Work History
Security Officer
MA Services Group
Sydney, NSW
08.2017 - 08.2018
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Oversaw premises, including entry and exit of up to 1000 employees and visitors daily.
- Operated scanning equipment to view internal structures of bags and other personal items to check for prohibited items.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Site Manager
MA Services Group
Moorebank, Sydney, NSW
08.2018 - Current
- Led identification, development, implementation and maintenance of security requirements and practices for the site.
- Established company-wide security best practices and protocols to mitigate risk of data breach.
- Trained over 50 new security officers during the course of a 3 year period.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw quality control implementations and reporting, working closely with contract representative.
- Monitored video surveillance feed and system alerts for suspicious activity.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Supervised grounds, employee entrances and exits and security officers on duty.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
- Developed improved training methods with focus on guard competency and officer awareness.
- Oversaw team of up to 8 on site and a roster of over 50 security officers and managed administrative duties, including scheduling and performance evaluations.
Security Operations Lead
Southern Cross Protection
Sydney, NSW
07.2021 - 02.2022
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed a number of employees, overseeing hiring, training, and professional growth of employees.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Market Manager
Morsl
Bondi, NSW
04.2022 - Current
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Networked in market to build partnerships and connections with prospects.
- Traveled to customer sites to demonstrate products, answer questions and close contracts.
- Built relationships with customers and community to establish long-term business growth.
Education
No Degree - Supervisor Toolkit
ATI Mirage
OnlineCertificate 4 - Computer Networking
Meadowbank Tafe
Meadowbank08.2015
High School Diploma -
Homebush Boys High School
Homebush, Sydney12.2013
Skills
- Managerial skills
- Building security proficiency
- Personal security
- Multi-site service
- Global Security Processes
- Security / Fire Alarm Systems
- Safety and security understanding
- Site safety
- Rostering
- Performance Reviews
- Toolbox Talks
- Creation of Training documents
- Customer Service
Timeline
Market Manager
Morsl
04.2022 - Current
Security Operations Lead
Southern Cross Protection
07.2021 - 02.2022
Security Site Manager
MA Services Group
08.2018 - Current
Security Officer
MA Services Group
08.2017 - 08.2018
No Degree - Supervisor Toolkit
ATI Mirage
Certificate 4 - Computer Networking
Meadowbank Tafe
High School Diploma -
Homebush Boys High School
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